| IVOD_ID |
150806 |
| IVOD_URL |
https://ivod.ly.gov.tw/Play/Clip/1M/150806 |
| 日期 |
2024-04-01 |
| 會議資料.會議代碼 |
聯席會議-11-1-19,23-1 |
| 會議資料.會議代碼:str |
第11屆第1會期經濟、交通兩委員會第1次聯席會議 |
| 會議資料.屆 |
11 |
| 會議資料.會期 |
1 |
| 會議資料.會次 |
1 |
| 會議資料.種類 |
聯席會議 |
| 會議資料.委員會代碼[0] |
19 |
| 會議資料.委員會代碼[1] |
23 |
| 會議資料.委員會代碼:str[0] |
經濟委員會 |
| 會議資料.委員會代碼:str[1] |
交通委員會 |
| 會議資料.標題 |
立法院第11屆第1會期經濟、交通兩委員會第1次聯席會議 |
| 影片種類 |
Clip |
| 開始時間 |
2024-04-01T12:32:36+08:00 |
| 結束時間 |
2024-04-01T12:38:17+08:00 |
| 影片長度 |
00:05:41 |
| 支援功能[0] |
ai-transcript |
| 支援功能[1] |
gazette |
| video_url |
https://ivod-lyvod.cdn.hinet.net/vod_1/_definst_/mp4:1MClips/01d093d00f1a07c0f22cd16772207d240ac6c5f5acaf79d9f8ba9b0039caa7a6bfc666046cd716335ea18f28b6918d91.mp4/playlist.m3u8 |
| 委員名稱 |
鍾佳濱 |
| 委員發言時間 |
12:32:36 - 12:38:17 |
| 會議時間 |
2024-04-01T09:00:00+08:00 |
| 會議名稱 |
立法院第11屆第1會期經濟、交通兩委員會第1次聯席會議（事由：審查本院委員傅崐萁等53人擬具「環島高速鐵路建設特別條例草案」案。(詢答及處理)） |
| gazette.lineno |
758 |
| gazette.blocks[0][0] |
鍾委員佳濱：（12時32分）主席、在場的委員先進、列席的政府機關首長官員、會場工作夥伴、媒體記者女士先生。有請國發會龔主委、交通部胡次長以及會計處張處長、鐵道局楊局長以及臺鐵馮總經理。 |
| gazette.blocks[1][0] |
主席：好，我們邀請這幾位，請上發言臺。 |
| gazette.blocks[2][0] |
龔主任委員明鑫：鍾委員好。 |
| gazette.blocks[3][0] |
鍾委員佳濱：主委好、次長好。時間寶貴，我就直接進入主題，剛剛我們聽到幾位委員先進問到，關於高鐵到屏東這段，主委，時程上有沒有耽誤？會不會按期程來進行規劃？ |
| gazette.blocks[4][0] |
龔主任委員明鑫：現在在綜規、綜合規劃。 |
| gazette.blocks[5][0] |
鍾委員佳濱：次長，應該不會耽誤吧？可以如規劃日期來進行吧？ |
| gazette.blocks[6][0] |
胡次長湘麟：是，我們現在朝這個方向…… |
| gazette.blocks[7][0] |
鍾委員佳濱：好，謝謝，主委請回。 |
| gazette.blocks[7][1] |
次長，我在上週曾請教過你們臺鐵國營公司的總經理，你認為自動售票機應該工作得比人晚，還是比人提早休息？我問次長。 |
| gazette.blocks[8][0] |
胡次長湘麟：我認為在那個時間看起來，即使後面過9點鐘的時候，今天售票機應該能夠幫助人力上的節省。 |
| gazette.blocks[9][0] |
鍾委員佳濱：很好，我問了半天，售票機制要檢討，對不對？結果你們現在說要結帳，然後售票機就停了，留一個窗口人工售票，次長，你覺得臺鐵這樣做，要不要改進？ |
| gazette.blocks[10][0] |
胡次長湘麟：我覺得應該可以有檢討的空間。 |
| gazette.blocks[11][0] |
鍾委員佳濱：好。我繼續問次長，你認為是機器來服務人還是人來服務機器？ |
| gazette.blocks[12][0] |
胡次長湘麟：應該是機器來服務人。 |
| gazette.blocks[13][0] |
鍾委員佳濱：好，馮總經理，你們的機器好像還有人去幫它結帳，結帳完機器就休息了，人還要辛苦地在那邊工作，你覺得這樣合理嗎？ |
| gazette.blocks[14][0] |
馮總經理輝昇：報告委員，上次委員有質詢過這個議題，我們回去有把整個機器…… |
| gazette.blocks[15][0] |
鍾委員佳濱：會計處處長，你認為你們的會計制度上，自動售票機要每天結帳，要人工去關帳嗎？你有要求嗎？ |
| gazette.blocks[16][0] |
張處長信一：不用。 |
| gazette.blocks[17][0] |
鍾委員佳濱：那為什麼臺鐵這樣做？你覺得是什麼原因？ |
| gazette.blocks[18][0] |
張處長信一：我不曉得，因為他們系統怎麼設計的，我不太清楚。 |
| gazette.blocks[19][0] |
鍾委員佳濱：你不曉得。好，鐵道局楊局長，你對捷運熟吧？ |
| gazette.blocks[20][0] |
楊局長正君：是的。 |
| gazette.blocks[21][0] |
鍾委員佳濱：高鐵熟吧？ |
| gazette.blocks[22][0] |
楊局長正君：是的。 |
| gazette.blocks[23][0] |
鍾委員佳濱：好，我們往下看，北捷它的車站數117站、自動售票機有337台；臺鐵有241站，比它多了一倍，但是自動售票機多不到100台，就你所知，北捷的售票機每天要不要關機重開，才能服務旅客？ |
| gazette.blocks[24][0] |
楊局長正君：這個我現在並不是非常清楚，但是他們並不會影響到旅客的服務事項。 |
| gazette.blocks[25][0] |
鍾委員佳濱：他們需不需要說售票機關起來了，留一個窗口來售票？你有看到北捷在人工售票的嗎？ |
| gazette.blocks[26][0] |
楊局長正君：並沒有。 |
| gazette.blocks[27][0] |
鍾委員佳濱：好，謝謝。次長，我的問題很簡單，可不可以請總經理告訴次長，到底你們為什麼要把機台關機結帳，然後讓人工去售票，讓機器去休息？總經理。 |
| gazette.blocks[28][0] |
馮總經理輝昇：報告委員，我們現在瞭解了，就是我們的機器可以自動結帳，但是人員要做補鈔還有補零錢的動作，每一台大概10到15分鐘。 |
| gazette.blocks[29][0] |
鍾委員佳濱：一台10到15分鐘，次長懂了？你有沒有遇到銀行打烊後還去ATM提款的，有沒有？ |
| gazette.blocks[30][0] |
胡次長湘麟：沒有。 |
| gazette.blocks[31][0] |
鍾委員佳濱：沒有喔？你真的很好命，我常常銀行下班後要去提款，但是我也常常看到有人定期去補鈔，補鈔的人他是沒有在管上下班的，時間到或是有故障要排除就要去，你認不認為在這種情況下，只需要維持最少人力就可以幫助售票機自動運行？ |
| gazette.blocks[32][0] |
胡次長湘麟：完全同意，完全同意。 |
| gazette.blocks[33][0] |
鍾委員佳濱：總經理，也有人說節能減碳，不是在高峰流量客群的時候，你們可以把自動售票機減少，這樣也符合環保減碳，你同不同意？ |
| gazette.blocks[34][0] |
馮總經理輝昇：對，同意。 |
| gazette.blocks[35][0] |
鍾委員佳濱：好，請教一下目前你們怎麼改善？ |
| gazette.blocks[36][0] |
馮總經理輝昇：我們目前已經有做全面的檢討，就是我們自動售票機11點…… |
| gazette.blocks[37][0] |
鍾委員佳濱：你們結帳的目的是不是要把現金放到保險櫃裡面，為了安全，是不是？ |
| gazette.blocks[38][0] |
馮總經理輝昇：對。 |
| gazette.blocks[39][0] |
鍾委員佳濱：放完了現金，那個機器可不可以繼續服務？ |
| gazette.blocks[40][0] |
馮總經理輝昇：我們原則上目前是結完帳，那一台機器就關機。 |
| gazette.blocks[41][0] |
鍾委員佳濱：就休息了！現金放到保險櫃，機器就休息了，次長聽到沒有？這就是臺鐵公司的思維啊！他把現金放進保險庫，這個機器就休息、下班了，高鐵是這樣做嗎？ |
| gazette.blocks[42][0] |
胡次長湘麟：不是。 |
| gazette.blocks[43][0] |
鍾委員佳濱：不是嘛！那你怎麼辦？次長，指導一下吧！ |
| gazette.blocks[44][0] |
胡次長湘麟：這個部分我會再跟臺鐵公司好好瞭解一下這樣的狀況是不是合理。 |
| gazette.blocks[45][0] |
鍾委員佳濱：什麼時候可以給消費者知道、給顧客知道、給旅客知道？ |
| gazette.blocks[46][0] |
胡次長湘麟：我們儘速來處理，好嗎？ |
| gazette.blocks[47][0] |
鍾委員佳濱：儘速喔！主席，指示一下吧！臺鐵什麼時候給我們那個報告？次長，你來要求，因為臺鐵要跟你負責啊！ |
| gazette.blocks[48][0] |
胡次長湘麟：1個月之內。 |
| gazette.blocks[49][0] |
鍾委員佳濱：你上次說3個月，現在說1個月，有進步！我給你建議，其實人家高鐵售票機有分現金跟非現金的，如果真的要考量到晚上沒有人時的現金保存問題，在離峰、深夜、沒有人的時段，你可以考慮非現金支付，留幾台就可以了，次長覺得這樣可以考慮嗎？ |
| gazette.blocks[50][0] |
胡次長湘麟：可以。 |
| gazette.blocks[51][0] |
鍾委員佳濱：不要造成工作人員覺得我們在找他麻煩，而是臺鐵的營運跟不上進步啊！謝謝。 |
| gazette.blocks[52][0] |
主席：好，1個月內。謝謝。 |
| gazette.blocks[52][1] |
接下來我們請傅崐萁委員，請作詢答。我們請工作同仁發便當，讓大家可以先行使用，因為我們中午不休息，謝謝。 |
| gazette.agenda.page_end |
62 |
| gazette.agenda.meet_id |
聯席會議-11-1-19,23-1 |
| gazette.agenda.speakers[0] |
楊瓊瓔 |
| gazette.agenda.speakers[1] |
傅崐萁 |
| gazette.agenda.speakers[2] |
邱議瑩 |
| gazette.agenda.speakers[3] |
呂玉玲 |
| gazette.agenda.speakers[4] |
張嘉郡 |
| gazette.agenda.speakers[5] |
張啓楷 |
| gazette.agenda.speakers[6] |
鄭正鈐 |
| gazette.agenda.speakers[7] |
鄭天財Sra Kacaw |
| gazette.agenda.speakers[8] |
林國成 |
| gazette.agenda.speakers[9] |
林沛祥 |
| gazette.agenda.speakers[10] |
蔡其昌 |
| gazette.agenda.speakers[11] |
徐富癸 |
| gazette.agenda.speakers[12] |
賴瑞隆 |
| gazette.agenda.speakers[13] |
林俊憲 |
| gazette.agenda.speakers[14] |
何欣純 |
| gazette.agenda.speakers[15] |
邱若華 |
| gazette.agenda.speakers[16] |
陳超明 |
| gazette.agenda.speakers[17] |
賴士葆 |
| gazette.agenda.speakers[18] |
陳素月 |
| gazette.agenda.speakers[19] |
蔡易餘 |
| gazette.agenda.speakers[20] |
陳亭妃 |
| gazette.agenda.speakers[21] |
邱志偉 |
| gazette.agenda.speakers[22] |
李昆澤 |
| gazette.agenda.speakers[23] |
游顥 |
| gazette.agenda.speakers[24] |
廖先翔 |
| gazette.agenda.speakers[25] |
鍾佳濱 |
| gazette.agenda.speakers[26] |
黃國昌 |
| gazette.agenda.speakers[27] |
林岱樺 |
| gazette.agenda.speakers[28] |
魯明哲 |
| gazette.agenda.speakers[29] |
黃仁 |
| gazette.agenda.speakers[30] |
黃健豪 |
| gazette.agenda.speakers[31] |
黃建賓 |
| gazette.agenda.speakers[32] |
謝衣鳯 |
| gazette.agenda.page_start |
1 |
| gazette.agenda.meetingDate[0] |
2024-04-01 |
| gazette.agenda.gazette_id |
1132301 |
| gazette.agenda.agenda_lcidc_ids[0] |
1132301_00002 |
| gazette.agenda.meet_name |
立法院第11屆第1會期經濟、交通兩委員會第1次聯席會議紀錄 |
| gazette.agenda.content |
審查本院委員傅崐萁等53人擬具「環島高速鐵路建設特別條例草案」案（詢答及處理） |
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主席、在場的委員先進、列席的政務主任、首長、官員、會長、工作夥伴、媒體記者、女士先生有請國發會公主委、交通部胡次長以及會計處張處長、鐵道局楊局長以及台鐵馮總經理 |
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主委好 次長好 時間寶貴 我就直接進入主題剛剛我們聽到幾位委員先進問到關於高鐵到屏東這段 主委時程有沒有耽誤 |
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會不會按期程來進行規劃?現在在中規了應該不會耽誤吧?可以如規劃日期來進行吧?所以我們現在朝著方向來進行好 謝謝 諸位請回來 我今天關心的 次長我在上週請教你們台鐵的國營公司的總經理那個你認為自動售票機應該工作的比人晚還是比人提早休息? |
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78.28 |
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市長,我認為在那個時間看起來,即使在後面9點鐘的時候,今天售票機應該能夠幫助人力上的節省。我問了半天,這個售票機制要檢討,對不對?結果你們現在說這個要結帳,然後呢? |
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99.523 |
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市長你認為是機器來服務人還是人來服務機器?應該是機器來服務人你們的機器好像還有人去幫他結帳結帳完機器就休息了,人還要辛苦在那邊工作,你覺得這樣合理嗎? |
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| transcript.whisperx[5].text |
報告委員,這個上次委員有質詢過這個議題,我們回去有把它整理出現。來,委員會議員、會計處處長。你認為你們的會計制度上,自動售票機要每天結帳,要人工去關帳嗎?你有要求嗎?不用。不用?那為什麼台鐵這樣做,你覺得呢?它什麼原因?我不曉得,因為他們系統怎麼設計的,我不太清楚。也不曉得齁。好,來,那個鐵道局副局長。來,楊局長。 |
| transcript.whisperx[6].start |
152.452 |
| transcript.whisperx[6].end |
154.353 |
| transcript.whisperx[6].text |
你對捷運熟吧? |
| transcript.whisperx[7].start |
154.353 |
| transcript.whisperx[7].end |
155.854 |
| transcript.whisperx[7].text |
是的。高鐵熟吧? |
| transcript.whisperx[8].start |
155.854 |
| transcript.whisperx[8].end |
173.542 |
| transcript.whisperx[8].text |
是的。北捷車站117站,自動售票機337台,台鐵241站,比它多了一倍,但是自動售票機多不到100台。就你所知,北捷的售票機要不要關機重開,才能服務旅客? |
| transcript.whisperx[9].start |
174.69 |
| transcript.whisperx[9].end |
177.832 |
| transcript.whisperx[9].text |
可不可以請總經理告訴次長你們到底為什麼要把機台關機結帳然後讓人工去售票讓機器去休息 |
| transcript.whisperx[10].start |
198.953 |
| transcript.whisperx[10].end |
206.775 |
| transcript.whisperx[10].text |
市長懂了齁?你去ATM的時候有沒有一段銀行打烊後還去ATM提款的有沒有?有沒有?沒有過?你這個很好命,我常常銀行下班我要去提款 |
| transcript.whisperx[11].start |
223.82 |
| transcript.whisperx[11].end |
253.022 |
| transcript.whisperx[11].text |
但是我也常常看到有人定期去補鈔補鈔的人他是沒有在管上下班的時間到有故障有排除就要去你能不能認為在這種情況下只需要維持最少人力就可以幫助售票機自動運行完全同意完全同意完全同意好來總經理也有人說節能減碳不是在高風流量的客群的時候你們可以把那個自動售票機減少這樣也符合環保減碳你同不同意對同意好那請教一下那目前你們怎麼改善 |
| transcript.whisperx[12].start |
253.895 |
| transcript.whisperx[12].end |
267.511 |
| transcript.whisperx[12].text |
對,我們目前現在已經有做全面的檢討,就是我們限定,我們自動售票機11點...你們結帳的目的是不是要把現金放到保險櫃裡面,安全是不是?那放完了現金,那個機器可不可以繼續服務? |
| transcript.whisperx[13].start |
269.453 |
| transcript.whisperx[13].end |
275.755 |
| transcript.whisperx[13].text |
市長 你聽到沒有 這就是台鐵公司的思維啊 他把現金方圓保險庫這個機器就休息了 下班了 高鐵是這樣做嗎 不是嘛 那你怎麼辦 市長 指導一下吧 |
| transcript.whisperx[14].start |
289.275 |
| transcript.whisperx[14].end |
289.355 |
| transcript.whisperx[14].text |
臺鐵要跟你負責 |
| transcript.whisperx[15].start |
310.299 |
| transcript.whisperx[15].end |
310.559 |
| transcript.whisperx[15].text |
市長覺得這樣可以考慮嗎? |
| transcript.whisperx[16].start |
332.324 |
| transcript.whisperx[16].end |
332.805 |
| transcript.whisperx[16].text |
臺鐵運營不上進步 |