| IVOD_ID |
164298 |
| IVOD_URL |
https://ivod.ly.gov.tw/Play/Clip/1M/164298 |
| 日期 |
2025-10-16 |
| 會議資料.會議代碼 |
委員會-11-4-23-3 |
| 會議資料.會議代碼:str |
第11屆第4會期交通委員會第3次全體委員會議 |
| 會議資料.屆 |
11 |
| 會議資料.會期 |
4 |
| 會議資料.會次 |
3 |
| 會議資料.種類 |
委員會 |
| 會議資料.委員會代碼[0] |
23 |
| 會議資料.委員會代碼:str[0] |
交通委員會 |
| 會議資料.標題 |
第11屆第4會期交通委員會第3次全體委員會議 |
| 影片種類 |
Clip |
| 開始時間 |
2025-10-16T10:51:08+08:00 |
| 結束時間 |
2025-10-16T11:01:08+08:00 |
| 影片長度 |
00:10:00 |
| 支援功能[0] |
ai-transcript |
| video_url |
https://ivod-lyvod.cdn.hinet.net/vod_1/_definst_/mp4:1MClips/6022c9f6d63255a30b8330e35aea09031c5687840456a864d77ab6ef5aede898e8ce97be1a103f415ea18f28b6918d91.mp4/playlist.m3u8 |
| 委員名稱 |
魯明哲 |
| 委員發言時間 |
10:51:08 - 11:01:08 |
| 會議時間 |
2025-10-16T09:00:00+08:00 |
| 會議名稱 |
立法院第11屆第4會期交通委員會第3次全體委員會議（事由：一、邀請國家運輸安全調查委員會主任委員林信得列席報告業務概況，並備質詢。
二、邀請交通部部長陳世凱、衛生福利部次長及台灣高速鐵路股份有限公司董事長史哲列席就「高鐵公司推動寧靜車廂所引發正反意見,政策上路近一個月的成效及後續宣導因應」進行專題報告，並備質詢。
【10月15日及16日二天一次會】） |
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| transcript.whisperx[0].start |
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好有請我們謝謝主席有請我們高鐵公司石董事長市長也有來嘛市長代表好這個 |
| transcript.whisperx[1].start |
17.447 |
| transcript.whisperx[1].end |
39.257 |
| transcript.whisperx[1].text |
現在高鐵寧靜車廂的一個政策其實才上路沒有多久一個月時間都不到其實我的觀察點是這樣社會有不同的一個想法去爭論 辯論 討論我覺得都是好事但是我是覺得我是看一位新的董事長到任為了高鐵做了一個決策 |
| transcript.whisperx[2].start |
40.237 |
| transcript.whisperx[2].end |
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| transcript.whisperx[2].text |
然後呢做一個決策其實車廂要3C不能開要保持一定的水準寧靜其實不是你上任啦其實之前這個就像講說過去18年親子小孩在吵你們的服務員擺就會去協助了都不是現在發生的也不是你的政策新的政策過去如果有人吵 |
| transcript.whisperx[3].start |
62.521 |
| transcript.whisperx[3].end |
80.064 |
| transcript.whisperx[3].text |
這個他們都會主動去去只不過說你們在這個政策之下從過去的較為被動較為被動有人說他吵較為被動的干預變成你們要求主動積極把一個服務的一個角色變成一個類似警察的一個角色 |
| transcript.whisperx[4].start |
80.484 |
| transcript.whisperx[4].end |
99.525 |
| transcript.whisperx[4].text |
那對不對我坦白講因為我所了解希望搭乘整個高鐵稍微能夠保持安靜的人絕對是大多數啦包括我一樣啦我怎麼想你沒有推這個政策之前本來就是這樣啊那可是你推這個政策之後 |
| transcript.whisperx[5].start |
100.626 |
| transcript.whisperx[5].end |
122.689 |
| transcript.whisperx[5].text |
那我講到現在 昨天你這次讓我覺得滿佩服你的千錯萬錯都是你的錯 始則道歉你哪一個錯了目前你承認的錯是哪一個先不要講一千個 你先講第一個錯我想讓大家誤解我想這個就是我們來承擔所以我懂了 第一個錯是讓大家誤解了你的對的政策 |
| transcript.whisperx[6].start |
123.926 |
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147.719 |
| transcript.whisperx[6].text |
是 我已經講了就是大家誤解誤解 所以你的政策都沒問題嗎我想我們從科學的實證上大家都知道說大家都支持3C的管制戴耳機以及講手機到學校所以石董事長你要知道一件事在這個的部分絕對有90%以上的乘客是支持要保持安靜的車廂 |
| transcript.whisperx[7].start |
148.94 |
| transcript.whisperx[7].end |
175.566 |
| transcript.whisperx[7].text |
同樣這90%的人也根本就完全體諒同理心小孩子不可控的他的一些哭鬧只要家長安撫的誰會反對呢這兩個東西到現在為止這90%的人不用表決耶我覺得不用表決他們兩個立場都同意的所以千錯萬錯但是你要記得一件事你現在所有的動作之前都有的 |
| transcript.whisperx[8].start |
176.846 |
| transcript.whisperx[8].end |
204.436 |
| transcript.whisperx[8].text |
包括幫忙小孩子 甚至有一些其實我覺得你們的服務還不錯有些不便的人 你們有跑步輪椅去推我覺得你們的服務真的不錯啦也不是說你上任的可是在你重新定義之後發生很多社會爭論我覺得直接要去思考所以我想要告訴你千錯萬錯都是你的錯你不是使者 你是高鐵公司的董事長當你在講這個的時候我覺得你的員工是最喪氣的 |
| transcript.whisperx[9].start |
205.768 |
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232.429 |
| transcript.whisperx[9].text |
把過去被動式的員工因為你的政策你知道嗎 要變成主動式 要舉牌他的工作量多了兩三倍跟客戶 乘客產生增值的機率增加了幾百倍然後來扛著您命衝了不到一個月我告訴你 你幫他道歉了就是說這些員工的所有的努力就是董事長錯了就是他等於白幹了 |
| transcript.whisperx[10].start |
233.129 |
| transcript.whisperx[10].end |
254.899 |
| transcript.whisperx[10].text |
他做了這麼多所以都是錯所以我想我剛剛已經講了寧靜車廂跟親子友善這90%以上的人全部都支持而且以前都在做的那你現在到底什麼樣的做法你說千錯萬錯都是你的錯其實我剛剛講有好幾位委員說了你有12列車廂 |
| transcript.whisperx[11].start |
257.401 |
| transcript.whisperx[11].end |
272.134 |
| transcript.whisperx[11].text |
蛇獵車廂啦你現在這個政策不是叫寧靜車廂啦你叫寧靜列車啦好不好就不好意思我講錯了寧靜列車就是貼在車廂上面的廣告不好意思整車除了那個走廊的位置全部每個車廂都是寧靜嘛 |
| transcript.whisperx[12].start |
274.156 |
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291.087 |
| transcript.whisperx[12].text |
我覺得你要有寧靜車廂是不是在新車啦我想舊車已經是這樣了新車打造一個台灣模式的不一定像歐洲的家庭車廂不一定像日本的這個叫做富佑車廂我們可以自己的他們有遊戲空間我們不可能一個多小時 |
| transcript.whisperx[13].start |
292.088 |
| transcript.whisperx[13].end |
319.921 |
| transcript.whisperx[13].text |
位置少了變遊戲空間 坐不到但是那個透過了彩繪各種的一種視覺的一個親子的這個部分但是坐那個車廂你一個車廂去那邊容忍池就要高一點我覺得在新車還有機會的時候你能夠納入考量好不好好 謝謝我想我們這個我們會來特別研究來注意好 那接下來其實現在這個禮拜搞得很亂 |
| transcript.whisperx[14].start |
321.141 |
| transcript.whisperx[14].end |
341.431 |
| transcript.whisperx[14].text |
但是這是一個壞消息 因為千錯萬錯你都承認是你的錯 但是還是有一個好消息好消息喔是你看看這個是你們把您那張牌子撤掉了嘛 對不對現在變成了一個 是不是這個 |
| transcript.whisperx[15].start |
342.803 |
| transcript.whisperx[15].end |
369.247 |
| transcript.whisperx[15].text |
上面寫的還是這三點注意事項是的那那是一本什麼東西那是一張卡嗎你有看過你有看過你坐飛機你的經驗比我還多到任何一個體系你做為這個整個旅遊不光是車整個住校整個高鐵的旅遊裡面所有內容寫了這麼多是你花錢找這個不管油家媒體去做的這報告不好意思 |
| transcript.whisperx[16].start |
369.867 |
| transcript.whisperx[16].end |
383.254 |
| transcript.whisperx[16].text |
現在沒人打開來看了 因為它的功能已經變成一張提示卡就這樣子 所有的東西 剛剛已經給你看囉所有從車廂第一位到最後一位 全都是背面就取代你這卡的這個部分啦我也覺得你這是急救張還是怎麼回事 這是一個你們高鐵的一個促銷的刊物 |
| transcript.whisperx[17].start |
389.713 |
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402.713 |
| transcript.whisperx[17].text |
如果正常 你問我們是正常人好不好是不是擺正面 是不是T live這一面 對嘛所以現在不正常 到底為什麼這麼急我不知道 但我最後拜託你了因為我看到你 |
| transcript.whisperx[18].start |
404.56 |
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426.133 |
| transcript.whisperx[18].text |
在剛開始開記者會的時候從寧靜車廂開始你是昂首闊步啊但是雖然你現在笑容滿面啊其實你已經走了同手同腳了只是你不知道我不知道要幹嘛把這個刊物轉過來要解決問題我不太清楚是誰想到這個點子齁但是我現在跟你建議好消息是什麼好消息是兩個政策 |
| transcript.whisperx[19].start |
427.194 |
| transcript.whisperx[19].end |
445.995 |
| transcript.whisperx[19].text |
影響可能更多人的目前為止還沒有上線你真的仔細思考一下11月10號你們預定對號座提前乘坐需要換票我剛也聽說了你希望他提前後面的空位啊這沒人補不行啊但我跟你講一般在感恩人他就上去了 |
| transcript.whisperx[20].start |
446.736 |
| transcript.whisperx[20].end |
464.842 |
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我也問啊 你是難道12個車廂門口都載一個人去檢驗別人的票嗎不可能 你回答不可能不可能吧 所以這個人都上車了但所有人提前上車 或者已經會上車沒有人心理準備會有座位所以他就上車啦 後面位置還是空的啊你覺得問題對後車解決了嗎好 第二個 |
| transcript.whisperx[21].start |
468.618 |
| transcript.whisperx[21].end |
487.579 |
| transcript.whisperx[21].text |
對於所有離峰時間提前上課的客戶即使有50個座位20個座位空在那裡他買了對號座的是下一班的票現在就上去補票改一下要補錢就補要改票就這樣如果你第二個措施是現場在現場不准 |
| transcript.whisperx[22].start |
488.64 |
| transcript.whisperx[22].end |
503.366 |
| transcript.whisperx[22].text |
車上的服務人員不准幫任何人補票 即使有空位我跟你講你真的思考一下所有的細節因為寧靜車廂目前被超翻的只是車上辛苦的這一個廳 |
| transcript.whisperx[23].start |
504.506 |
| transcript.whisperx[23].end |
522.903 |
| transcript.whisperx[23].text |
如果你要接下來另兩個政策你要不讓他進來他提前進來三十分鐘吃便當可不可以可是這三十分鐘就有三個班次發車了他上哪個班次你到底怎麼阻擋他包括自由坐限制尖峰時間的自由坐如果自由坐他的量就這麼大 |
| transcript.whisperx[24].start |
524.404 |
| transcript.whisperx[24].end |
548.827 |
| transcript.whisperx[24].text |
到底會發生什麼問題我覺得不要像第一個現在你已經說了千錯萬錯都是我的錯我們現在等11月10號我真的希望第一個能夠更精緻不要說讓你們在場站人員也去介入了然後又交代車上人員即使有空位執行董事長政策不准給他座位 |
| transcript.whisperx[25].start |
550.478 |
| transcript.whisperx[25].end |
578.468 |
| transcript.whisperx[25].text |
你做得到嗎我覺得你做得到之後我覺得這些影響的有可能會超過現在我現在這樣講我不要做事後諸葛所以我今天透過這個時間第一個在新車有家庭的車廂有一個車廂或者親子車廂你們去考慮不一定要減少座位但是透過一些其他的方式來去做可以思考 |
| transcript.whisperx[26].start |
578.988 |
| transcript.whisperx[26].end |
595.736 |
| transcript.whisperx[26].text |
另外兩個政策能不能堅持到底做得完我覺得經過第一次的經驗好消息就是說真的去思考一下思考一下這個問題這是我的建議好 謝謝委員的提醒我們會特別來注意檢討 謝謝好 謝謝好 謝謝盧銘哲委員 |