iVOD / 170822
本逐字稿內容由 AI 自動生成，可能包含錯誤、遺漏或誤譯之處。請使用者務必與原始影片音訊內容交叉比對，以確保資訊正確性。另可參考立法院日後釋出的正式公報以取得最終權威版本。
莊瑞雄 @ 第11屆第5會期司法及法制委員會第28次全體委員會議
| Start Time | End Time | Text |
|---|---|---|
| 00:00:00,000 | 00:00:01,000 | 請發言 |
| 00:00:12,080 | 00:00:15,380 | 謝謝主席 有請我們司法院高秘書長 |
| 00:00:15,380 | 00:00:16,780 | 好 請高秘書長 |
| 00:00:21,280 | 00:00:24,280 | 秘書長 幾個問題來請教 |
| 00:00:24,280 | 00:00:27,280 | 上禮拜 我看考試院 |
| 00:00:27,280 | 00:00:32,280 | 也通過了司法院會賢的五部組織法的一個修正草案 |
| 00:00:32,280 | 00:00:33,280 | 你們的當時 |
| 00:00:33,280 | 00:00:36,280 | 你們可能提出的時間比較晚吧 |
| 00:00:36,280 | 00:00:40,280 | 這一次的委員會裡面呢 你們的案子裡面好像就沒有列進來喔 |
| 00:00:40,280 | 00:00:43,280 | 因為8月3號才進來 |
| 00:00:43,280 | 00:00:45,280 | 喔 昨天才進來 |
| 00:00:45,280 | 00:00:50,280 | 行政院會賢 又送考試院會賢 所以8月3號送到貴院來了 |
| 00:00:50,280 | 00:00:52,280 | 那還好啦 至少有一個 |
| 00:00:52,280 | 00:00:54,280 | 因為行政院就是會賢的時間很久啦 |
| 00:00:54,280 | 00:00:57,280 | 所以至少有一個確定的時間啦 |
| 00:00:57,280 | 00:00:59,280 | 那我想啦 |
| 00:00:59,280 | 00:01:02,280 | 應該更值得來做一個關心的就是說 |
| 00:01:02,280 | 00:01:07,280 | 目前立法院裡面也有多位委員提出修法的一個版本嘛 |
| 00:01:07,280 | 00:01:09,280 | 那你十萬年的版本喔 |
| 00:01:09,280 | 00:01:13,280 | 你跟其他委員所提出來的版本 |
| 00:01:13,280 | 00:01:15,280 | 你有跟他比較他想出來的差異嗎 |
| 00:01:15,280 | 00:01:16,280 | 是 有 |
| 00:01:16,280 | 00:01:19,280 | 你覺得怎麼樣 你譬如說 |
| 00:01:19,280 | 00:01:21,280 | 這次改革的重點喔 |
| 00:01:21,280 | 00:01:23,280 | 其實我們在司法法制委員會裡面 |
| 00:01:23,280 | 00:01:27,280 | 大家其實都蠻關心啦 |
| 00:01:27,280 | 00:01:30,280 | 你看你書記官的一個職務的一個列等裡面喔 |
| 00:01:30,280 | 00:01:33,280 | 或者說是改善他們的一個升遷的一個制度 |
| 00:01:33,280 | 00:01:36,280 | 關心了很久了 我相信司法院也非常的一個關心 |
| 00:01:36,280 | 00:01:40,280 | 你說我看前面的委員在提到在質詢的時候 |
| 00:01:40,280 | 00:01:42,280 | 你說在法警的部分 |
| 00:01:42,280 | 00:01:46,280 | 確實你如果法令沒有一個明文給他去授權的話 |
| 00:01:46,280 | 00:01:47,280 | 那個很麻煩的啦 |
| 00:01:47,280 | 00:01:51,280 | 所以你要提升法警的那個整個職等 |
| 00:01:51,280 | 00:01:53,280 | 增設法警的小隊長 |
| 00:01:53,280 | 00:01:55,280 | 明確法律的一個授權 |
| 00:01:55,280 | 00:01:58,280 | 你說你法警到底你的職權你兌了嗎 |
| 00:01:58,280 | 00:02:00,280 | 把它補足法律上的一個依據喔 |
| 00:02:00,280 | 00:02:02,280 | 這個是這個是對的啦 |
| 00:02:02,280 | 00:02:06,280 | 那如何去強化整個安全的一個檢查的一個制度啊 |
| 00:02:06,280 | 00:02:09,280 | 這個在整個我看這樣把它聽下來 |
| 00:02:09,280 | 00:02:11,280 | 我們司法法制委員會 |
| 00:02:11,280 | 00:02:14,280 | 對這塊其實大家都也要跟你支持啊 |
| 00:02:14,280 | 00:02:16,280 | 因為歐委員在砍預算是砍得很狠的 |
| 00:02:16,280 | 00:02:18,280 | 可是對你們司法院算是很好的捏 |
| 00:02:18,280 | 00:02:20,280 | 這個你也真的要保護 |
| 00:02:20,280 | 00:02:22,280 | 因為我一直認為啊 |
| 00:02:22,280 | 00:02:23,280 | 法院喔 |
| 00:02:23,280 | 00:02:27,280 | 你像比如說我們在討論這個書記官的問題 |
| 00:02:27,280 | 00:02:29,280 | 在討論法警的問題 |
| 00:02:29,280 | 00:02:32,280 | 其實都不是只有在談他們的待遇 |
| 00:02:32,280 | 00:02:36,280 | 就是要談說你這些補足這些人力以後呢 |
| 00:02:36,280 | 00:02:39,280 | 不要讓人受累不要讓人做不來 |
| 00:02:39,280 | 00:02:43,280 | 其實最終的一個目的就是這個法院都是人民在用 |
| 00:02:43,280 | 00:02:45,280 | 這個制度啊 |
| 00:02:45,280 | 00:02:46,280 | 是要給老百姓用 |
| 00:02:46,280 | 00:02:49,280 | 讓老百姓接近這個法院的時候 |
| 00:02:49,280 | 00:02:52,280 | 大家覺得說這個司法來講是很溫暖的 |
| 00:02:52,280 | 00:02:54,280 | 那個是可以接近性的 |
| 00:02:54,280 | 00:02:56,280 | 重點是在這個地方啦 |
| 00:02:56,280 | 00:02:57,280 | 所以這個部分啊 |
| 00:02:57,280 | 00:02:59,280 | 我聽到你們火線過後 |
| 00:02:59,280 | 00:03:00,280 | 就動了三個半小時 |
| 00:03:00,280 | 00:03:01,280 | 你們的班本還沒 |
| 00:03:01,280 | 00:03:03,280 | 這時間上其實有時候在 |
| 00:03:03,280 | 00:03:05,280 | 修法的過程裡面你們都很清楚啦 |
| 00:03:05,280 | 00:03:07,280 | 我不知道你們中間出現了什麼樣的一個環節 |
| 00:03:07,280 | 00:03:09,280 | 但有時候速度啊 |
| 00:03:09,280 | 00:03:11,280 | 立法院既然要支持的話 |
| 00:03:11,280 | 00:03:15,280 | 你們都要再再再再加一把勁 |
| 00:03:15,280 | 00:03:17,280 | 另外我想要來請教 |
| 00:03:17,280 | 00:03:19,280 | 就是我們那個 |
| 00:03:19,280 | 00:03:21,280 | 我看應該是少年 |
| 00:03:21,280 | 00:03:22,280 | 聽到嗎 |
| 00:03:22,280 | 00:03:23,280 | 聽到嗎 |
| 00:03:23,280 | 00:03:24,280 | 來聽到請起來 |
| 00:03:24,280 | 00:03:26,280 | 我看對於那個 |
| 00:03:26,280 | 00:03:29,280 | 這次法警除了傳統的戒護以外 |
| 00:03:29,280 | 00:03:30,280 | 訓練以外 |
| 00:03:30,280 | 00:03:33,280 | 對於整個精神疾病的辨識跟危機處理 |
| 00:03:33,280 | 00:03:35,280 | 非暴力這個部分 |
| 00:03:35,280 | 00:03:38,280 | 還有跟非暴力介入跟保護性的約束的內容 |
| 00:03:38,280 | 00:03:40,280 | 要去建立一個完整的一個 |
| 00:03:40,280 | 00:03:42,280 | 訓練的一個內容 |
| 00:03:42,280 | 00:03:45,280 | 那我想這個部分其實都肯定啦 |
| 00:03:45,280 | 00:03:48,280 | 因為你精神衛生法庭上路以後 |
| 00:03:48,280 | 00:03:49,280 | 但是我們也要問的 |
| 00:03:49,280 | 00:03:51,280 | 你法警準備好了沒有 |
| 00:03:51,280 | 00:03:52,280 | 因為法警到底 |
| 00:03:52,280 | 00:03:55,280 | 我看桃園地院精神法庭的那個 |
| 00:03:55,280 | 00:03:57,280 | 上次那個去考察 |
| 00:03:57,280 | 00:03:59,280 | 考察完以後那一句話確實 |
| 00:03:59,280 | 00:04:01,280 | 聽了是滿感動啦 |
| 00:04:01,280 | 00:04:03,280 | 就是說以外的人是董事人 |
| 00:04:03,280 | 00:04:05,280 | 你開的是被理解的人 |
| 00:04:05,280 | 00:04:07,280 | 那個確實就是說 |
| 00:04:07,280 | 00:04:09,280 | 我必須要去提醒的就是說 |
| 00:04:09,280 | 00:04:10,280 | 你整個法庭的設計 |
| 00:04:10,280 | 00:04:12,280 | 你是把它去法庭化了 |
| 00:04:12,280 | 00:04:14,280 | 這個是可以肯定的 |
| 00:04:14,280 | 00:04:16,279 | 但是你危機處理的部分 |
| 00:04:16,279 | 00:04:18,279 | 有的要去訓練 |
| 00:04:18,279 | 00:04:21,279 | 我們一般在看那個精神衛生的事件裡面 |
| 00:04:21,279 | 00:04:23,280 | 常常會看它發生的東西 |
| 00:04:23,280 | 00:04:25,280 | 跟人家不同 |
| 00:04:25,280 | 00:04:26,280 | 跟一般人比較不同 |
| 00:04:26,280 | 00:04:30,280 | 精神上情緒上這個可能失控 |
| 00:04:30,280 | 00:04:31,280 | 可能會去致傷 |
| 00:04:31,280 | 00:04:33,280 | 可能會去傷害別人 |
| 00:04:33,280 | 00:04:36,280 | 或者說突發的這個攻擊 |
| 00:04:36,280 | 00:04:38,280 | 所以我要請教就是說 |
| 00:04:38,280 | 00:04:39,280 | 你們對於法警 |
| 00:04:39,280 | 00:04:43,280 | 是不是已經完成完整的一個訓練 |
| 00:04:43,280 | 00:04:45,280 | 譬如說一般大家在講的 |
| 00:04:45,280 | 00:04:47,280 | 你說精神疾病的辨識 |
| 00:04:47,280 | 00:04:48,280 | 危機要怎麼處理 |
| 00:04:48,280 | 00:04:49,280 | 非暴力的介入 |
| 00:04:49,280 | 00:04:50,280 | 保護性的約束 |
| 00:04:50,280 | 00:04:52,280 | 跟醫療團體合作的部分 |
| 00:04:52,280 | 00:04:55,280 | 我不知道你們現在情形如何 |
| 00:04:56,280 | 00:04:57,280 | 來 廳長 |
| 00:04:59,280 | 00:05:01,280 | 謝謝委員的詢詢 |
| 00:05:01,280 | 00:05:02,280 | 向委員報告 |
| 00:05:02,280 | 00:05:05,280 | 我們分北中南三區 |
| 00:05:05,280 | 00:05:10,280 | 所承辦精神衛生法專家參選新制的法院 |
| 00:05:10,280 | 00:05:15,280 | 我們都組成一個總指教官 |
| 00:05:15,280 | 00:05:17,280 | 就是兩位女法警 |
| 00:05:17,280 | 00:05:19,280 | 兩位男法警 |
| 00:05:19,280 | 00:05:21,280 | 一位至少是副法警長 |
| 00:05:21,280 | 00:05:28,280 | 這五位我們已經洽請集診醫學這個學會 |
| 00:05:28,280 | 00:05:33,280 | 的一個緊急保護病人的醫療小組 |
| 00:05:33,280 | 00:05:35,280 | 來專業訓練 |
| 00:05:35,280 | 00:05:39,280 | 那現在分北在做北中南三區專業訓練 |
| 00:05:39,280 | 00:05:42,280 | 那他來自於CRPD |
| 00:05:42,280 | 00:05:45,280 | 跟我國精神衛生法規定 |
| 00:05:45,280 | 00:05:47,280 | 病人他不是犯罪人 |
| 00:05:47,280 | 00:05:52,280 | 所以他到法庭不可以用被告的方式來介護 |
| 00:05:52,280 | 00:05:54,280 | 來用試用介具 |
| 00:05:54,280 | 00:05:56,280 | 來試用電擊 |
| 00:05:56,280 | 00:05:58,280 | 或者是噴霧 |
| 00:05:58,280 | 00:06:01,280 | 他必須用醫療法所規定的束帶 |
| 00:06:01,280 | 00:06:05,280 | 那束帶又必須專業訓練才會使用 |
| 00:06:05,280 | 00:06:08,280 | 然後束帶又必須保護他生命安全 |
| 00:06:08,280 | 00:06:10,280 | 所以我們在我們的保護室 |
| 00:06:10,280 | 00:06:14,280 | 已經依照精神醫學會給我們的協助 |
| 00:06:14,280 | 00:06:18,280 | 我們設置了一個保護室裡面 |
| 00:06:18,280 | 00:06:21,280 | 可以使用束帶的一個地方 |
| 00:06:21,280 | 00:06:23,280 | 那這些法警目前 |
| 00:06:23,280 | 00:06:26,280 | 我們規劃好正在進行訓練 |
| 00:06:26,280 | 00:06:28,280 | 訓練完我們收集完我們會寫這個 |
| 00:06:28,280 | 00:06:32,280 | 所謂專門為精神衛生法病人保護的 |
| 00:06:32,280 | 00:06:35,280 | 使用束帶的指引跟手冊 |
| 00:06:35,280 | 00:06:38,280 | 然後等到這些專業的種子訓練完 |
| 00:06:38,280 | 00:06:43,280 | 我們會擴起到一般法警都要長年教育訓練 |
| 00:06:43,280 | 00:06:45,280 | 這個是非常重要的一環 |
| 00:06:45,280 | 00:06:48,280 | 謝謝委員關注這個議題 |
| 00:06:48,280 | 00:06:49,280 | 以上報告 |
| 00:06:49,280 | 00:06:50,280 | 但是這個 |
| 00:06:51,280 | 00:06:53,280 | 你們也必須要意識到一個問題 |
| 00:06:53,280 | 00:06:56,280 | 傳統的法警的訓練 |
| 00:06:56,280 | 00:07:01,280 | 跟我們現在我們現在整個精神疾病 |
| 00:07:01,280 | 00:07:04,280 | 這樣的一個法庭裡面所佈置的法警 |
| 00:07:04,280 | 00:07:06,280 | 我們先給他教育訓練 |
| 00:07:06,280 | 00:07:08,280 | 你看你把他訓練出來之後 |
| 00:07:08,280 | 00:07:11,280 | 跟傳統法警已經都不一樣了 |
| 00:07:11,280 | 00:07:12,280 | 你那個代務的部分 |
| 00:07:12,280 | 00:07:14,280 | 跟他的執掌的部分 |
| 00:07:14,280 | 00:07:17,280 | 你不覺得你訓練一波 |
| 00:07:17,280 | 00:07:21,280 | 你覺得是變精英出來之後 |
| 00:07:21,280 | 00:07:25,280 | 我如果說北三院跟其他你們兩個指標的這個 |
| 00:07:25,280 | 00:07:27,280 | 這幾個法院 |
| 00:07:27,280 | 00:07:30,280 | 可能是因為案件會比較多 |
| 00:07:30,280 | 00:07:31,280 | 你們人力的問題 |
| 00:07:31,280 | 00:07:33,280 | 有這麼生來 |
| 00:07:33,280 | 00:07:34,280 | 你把他訓練出來之後 |
| 00:07:34,280 | 00:07:36,280 | 讓你們救起來後才訓練出來 |
| 00:07:36,280 | 00:07:38,280 | 當然很好 |
| 00:07:38,280 | 00:07:40,280 | 可是問題就是說 |
| 00:07:40,280 | 00:07:42,280 | 他訓練出來的素質 |
| 00:07:42,280 | 00:07:44,280 | 那個品質已經算很高了 |
| 00:07:44,280 | 00:07:46,280 | 可是你那個待遇還跟一般的 |
| 00:07:46,280 | 00:07:49,280 | 跟一般的傳統的法警 |
| 00:07:49,280 | 00:07:51,280 | 沒什麼差別 |
| 00:07:51,280 | 00:07:54,280 | 你有沒有覺得會比較奇怪 |
| 00:07:54,280 | 00:07:56,280 | 謝謝委員 |
| 00:07:56,280 | 00:07:57,280 | 我們也希望分計畫 |
| 00:07:57,280 | 00:07:58,280 | 可是沒辦法 |
| 00:07:58,280 | 00:08:00,280 | 那我們也只能給加班費 |
| 00:08:00,280 | 00:08:02,280 | 可是加班費是有限的 |
| 00:08:02,280 | 00:08:04,280 | 我只能這樣回答委員 |
| 00:08:04,280 | 00:08:07,280 | 這不能說沒辦法 |
| 00:08:07,280 | 00:08:08,280 | 這也不是這樣說 |
| 00:08:08,280 | 00:08:11,280 | 因為這個也不要其他機關的配合 |
| 00:08:11,280 | 00:08:13,280 | 因為你尤其講到待遇 |
| 00:08:14,280 | 00:08:15,280 | 我就跟你說 |
| 00:08:15,280 | 00:08:17,280 | 侃律算那麼狠的 |
| 00:08:17,280 | 00:08:20,280 | 翁委員對你們都那麼有菩薩心腸 |
| 00:08:20,280 | 00:08:21,280 | 要給你們支持 |
| 00:08:21,280 | 00:08:23,280 | 你不能講沒有辦法 |
| 00:08:23,280 | 00:08:24,280 | 我稍微先講一下 |
| 00:08:24,280 | 00:08:25,280 | 他對 |
| 00:08:25,280 | 00:08:27,280 | 我跟翁委員對這個 |
| 00:08:27,280 | 00:08:28,280 | 對司法院這個部分 |
| 00:08:28,280 | 00:08:30,280 | 像對於法院這個部分 |
| 00:08:30,280 | 00:08:31,280 | 我們認為有需要 |
| 00:08:31,280 | 00:08:32,280 | 我們真的 |
| 00:08:32,280 | 00:08:33,280 | 在司法法制委員 |
| 00:08:33,280 | 00:08:34,280 | 我們真的沒跟你分洞派 |
| 00:08:34,280 | 00:08:36,280 | 你像這種硬體的一個設置 |
| 00:08:36,280 | 00:08:38,280 | 你到最後如果老百姓真的要用的 |
| 00:08:38,280 | 00:08:41,280 | 你總是要去做一個提升 |
| 00:08:41,280 | 00:08:43,280 | 你去看歐盟 |
| 00:08:43,280 | 00:08:44,280 | 你去看日本 |
| 00:08:44,280 | 00:08:47,280 | 我們自路上去做比較的時候 |
| 00:08:47,280 | 00:08:49,280 | 我們總是要銜接上來 |
| 00:08:49,280 | 00:08:51,280 | 人家有喝過洋墨水 |
| 00:08:51,280 | 00:08:53,280 | 對這部分看制度的建置 |
| 00:08:53,280 | 00:08:56,280 | 對整個國家長遠是有幫助的 |
| 00:08:56,280 | 00:08:58,280 | 那當然要去做 |
| 00:08:58,280 | 00:09:00,280 | 本席的意思就是說 |
| 00:09:00,280 | 00:09:02,280 | 那個人都給你們分連出來後 |
| 00:09:02,280 | 00:09:04,280 | 他已經不是法警了 |
| 00:09:04,280 | 00:09:05,280 | 那素質 |
| 00:09:05,280 | 00:09:06,280 | 沒有啦 |
| 00:09:06,280 | 00:09:10,280 | 我意思說那個人力的品質跟素質 |
| 00:09:10,280 | 00:09:12,280 | 搞不好他已經看不上你那一份薪水了 |
| 00:09:12,280 | 00:09:13,280 | 我跟你講 |
| 00:09:14,280 | 00:09:16,280 | 所以我們用想像的說 |
| 00:09:16,280 | 00:09:19,280 | 我這個整個對於精神疾病 |
| 00:09:19,280 | 00:09:21,280 | 我到時候這個法警 |
| 00:09:21,280 | 00:09:23,280 | 我要訓練你要怎麼辨識 |
| 00:09:23,280 | 00:09:25,280 | 要訓練要怎麼危機處理 |
| 00:09:25,280 | 00:09:29,280 | 這個我要變成保護性的約束的時候 |
| 00:09:29,280 | 00:09:31,280 | 要做一些對身體的強制 |
| 00:09:31,280 | 00:09:33,280 | 自由的一個強制的時候 |
| 00:09:33,280 | 00:09:34,280 | 我這個時候 |
| 00:09:34,280 | 00:09:36,280 | 我要分辨出哪一些 |
| 00:09:36,280 | 00:09:38,280 | 我有哪一些特殊的一個技能 |
| 00:09:38,280 | 00:09:40,280 | 這如果說分辨出來後 |
| 00:09:40,280 | 00:09:41,280 | 完整的教育訓練出來 |
| 00:09:41,280 | 00:09:42,280 | 叫我做法警 |
| 00:09:42,280 | 00:09:43,280 | 我不是啦 |
| 00:09:43,280 | 00:09:44,280 | 我要來學了 |
| 00:09:44,280 | 00:09:46,280 | 沒那麼好的人力的一個素質 |
| 00:09:46,280 | 00:09:47,280 | 我的意思說待遇 |
| 00:09:47,280 | 00:09:49,280 | 其實這一個部分 |
| 00:09:49,280 | 00:09:51,280 | 長期都偏低 |
| 00:09:51,280 | 00:09:52,280 | 是 |
| 00:09:52,280 | 00:09:54,280 | 為什麼長期都偏低 |
| 00:09:54,280 | 00:09:56,280 | 一般大家覺得去做法警的人 |
| 00:09:56,280 | 00:09:57,280 | 多涼啦 |
| 00:09:57,280 | 00:09:58,280 | 會這麼簡單 |
| 00:09:58,280 | 00:09:59,280 | 不會 |
| 00:09:59,280 | 00:10:01,280 | 我說外界啦 |
| 00:10:01,280 | 00:10:04,280 | 我們為甚麼今天要立法嘛 |
| 00:10:04,280 | 00:10:06,280 | 就是說要授權 |
| 00:10:06,280 | 00:10:09,280 | 法警就跟警察就不一樣嘛 |
| 00:10:09,280 | 00:10:10,280 | 不是嗎 |
| 00:10:10,280 | 00:10:12,280 | 如果法警跟警察是一樣的話 |
| 00:10:12,280 | 00:10:13,280 | 那幹嘛要 |
| 00:10:13,280 | 00:10:14,280 | 我們還有一個法律的依據 |
| 00:10:14,280 | 00:10:15,280 | 要給法警 |
| 00:10:15,280 | 00:10:17,280 | 當他執行他的職務的時候 |
| 00:10:17,280 | 00:10:18,280 | 基於法律的授權 |
| 00:10:18,280 | 00:10:20,280 | 他可以做一些什麼什麼什麼 |
| 00:10:20,280 | 00:10:21,280 | 如果沒有了 |
| 00:10:21,280 | 00:10:22,280 | 警察職權刑事法就有啦 |
| 00:10:22,280 | 00:10:23,280 | 他就是不是 |
| 00:10:23,280 | 00:10:26,280 | 法警就跟警察又不一樣啦 |
| 00:10:26,280 | 00:10:28,280 | 所以我是覺得這部分 |
| 00:10:28,280 | 00:10:29,280 | 我是覺得 |
| 00:10:29,280 | 00:10:30,280 | 要去做一個思考 |
| 00:10:30,280 | 00:10:32,280 | 待遇該提升的部分 |
| 00:10:32,280 | 00:10:34,280 | 我們會往這方面來努力 |
| 00:10:34,280 | 00:10:36,280 | 也請委員多多支持 |
| 00:10:36,280 | 00:10:37,280 | 是嘛 |
| 00:10:37,280 | 00:10:38,280 | 你不是要來引 |
| 00:10:38,280 | 00:10:39,280 | 你給我引說沒辦法 |
| 00:10:39,280 | 00:10:40,280 | 不然我們要跟你支持 |
| 00:10:40,280 | 00:10:41,280 | 因為要外機關嘛 |
| 00:10:41,280 | 00:10:43,280 | 所以我們要跟外機關 |
| 00:10:43,280 | 00:10:45,280 | 共同來努力才有辦法 |
| 00:10:45,280 | 00:10:47,280 | 那個在公務機關裡面喔 |
| 00:10:47,280 | 00:10:50,280 | 人力素質品質越提升的話 |
| 00:10:50,280 | 00:10:53,280 | 對老百姓越有幫助啦 |
| 00:10:53,280 | 00:10:55,280 | 可是你把它提升到 |
| 00:10:55,280 | 00:10:58,280 | 它的其實它的素質已經很高的時候 |
| 00:10:58,280 | 00:10:59,280 | 他也會去比較啦 |
| 00:10:59,280 | 00:11:01,280 | 他也會覺得我這麼強 |
| 00:11:01,280 | 00:11:04,280 | 我領你這麼一點點的一個待遇 |
| 00:11:04,280 | 00:11:06,280 | 他會覺得這個配 |
| 00:11:06,280 | 00:11:08,280 | 這個待遇跟醫所 |
| 00:11:08,280 | 00:11:12,280 | 跟醫所做的工作不成比例啦 |
| 00:11:12,280 | 00:11:14,280 | 我最後要問一個問題就是說 |
| 00:11:14,280 | 00:11:15,280 | 這個科技化 |
| 00:11:15,280 | 00:11:16,280 | 來講科技化 |
| 00:11:16,280 | 00:11:17,280 | 手沒夠嘛 |
| 00:11:17,280 | 00:11:19,280 | 這種科技你說AI |
| 00:11:19,280 | 00:11:22,280 | 比如說你說的那個call center |
| 00:11:22,280 | 00:11:25,280 | 其實一般民眾會想詢問 |
| 00:11:25,280 | 00:11:28,280 | 他對於整個司法機關 |
| 00:11:28,280 | 00:11:29,280 | 法院能夠提供 |
| 00:11:29,280 | 00:11:31,280 | 法院能夠提供他怎麼樣的一個 |
| 00:11:31,280 | 00:11:33,280 | 好的一個答案 |
| 00:11:33,280 | 00:11:35,280 | 差不多你給他匯整開之後 |
| 00:11:35,280 | 00:11:37,280 | 你說現在400折嘛 |
| 00:11:37,280 | 00:11:38,280 | 不止啊 |
| 00:11:38,280 | 00:11:39,280 | 什麼400折 |
| 00:11:39,280 | 00:11:41,280 | 上將近兩三千折啊 |
| 00:11:41,280 | 00:11:43,280 | 沒有啦我是說通用都用得到的啦 |
| 00:11:43,280 | 00:11:44,280 | 核心啊 |
| 00:11:44,280 | 00:11:45,280 | 核心問題 |
| 00:11:45,280 | 00:11:47,280 | 沒有我們光通用的就 |
| 00:11:47,280 | 00:11:50,280 | 我們司行你已經1000折以上 |
| 00:11:50,280 | 00:11:51,280 | 好1000折 |
| 00:11:51,280 | 00:11:52,280 | 這樣又如何 |
| 00:11:52,280 | 00:11:53,280 | 然後再把它集中 |
| 00:11:53,280 | 00:11:55,280 | 要再集中再集中 |
| 00:11:55,280 | 00:11:56,280 | 1000折 |
| 00:11:56,280 | 00:11:58,280 | 先爬500折左右 |
| 00:11:58,280 | 00:11:59,280 | 500折左右 |
| 00:11:59,280 | 00:12:00,280 | 精華 |
| 00:12:00,280 | 00:12:01,280 | 精華 |
| 00:12:01,280 | 00:12:02,280 | 也不用 |
| 00:12:02,280 | 00:12:04,280 | 有AI你要用得到 |
| 00:12:04,280 | 00:12:05,280 | 不要說1000折啦 |
| 00:12:05,280 | 00:12:06,280 | 你要5000折的話 |
| 00:12:06,280 | 00:12:08,280 | 你要讓他條列 |
| 00:12:08,280 | 00:12:10,280 | 讓他核心弄出來以後 |
| 00:12:10,280 | 00:12:12,280 | 還是要善用啦 |
| 00:12:12,280 | 00:12:13,280 | 我們在call center裡面 |
| 00:12:13,280 | 00:12:15,280 | 就是要善用AI |
| 00:12:15,280 | 00:12:18,280 | 你完全靠人力是不可能的 |
| 00:12:18,280 | 00:12:19,280 | 是啦 |
| 00:12:19,280 | 00:12:21,280 | 這個人力是整個要配套進去的 |
| 00:12:21,280 | 00:12:22,280 | 所以但是科技 |
| 00:12:22,280 | 00:12:24,280 | 尤其這一種 |
| 00:12:24,280 | 00:12:26,280 | 比較這樣的一個建置 |
| 00:12:26,280 | 00:12:29,280 | 其實就是要讓第一線的人 |
| 00:12:29,280 | 00:12:31,280 | 第一線的人打贏 |
| 00:12:31,280 | 00:12:32,280 | 要去打贏 |
| 00:12:32,280 | 00:12:34,280 | 那以上比如說那個客服 |
| 00:12:34,280 | 00:12:36,280 | 你有時候書記給我貼到要貼時了 |
| 00:12:36,280 | 00:12:39,280 | 還有那些人要再問這有的沒的 |
| 00:12:39,280 | 00:12:41,280 | 但他要去詢問民眾或者當事人 |
| 00:12:41,280 | 00:12:44,280 | 去詢問你又不能說當事人不能關心 |
| 00:12:44,280 | 00:12:46,280 | 你還是要去做一個提供 |
| 00:12:46,280 | 00:12:48,280 | 那該交給科技 |
| 00:12:48,280 | 00:12:50,280 | 科技 |
| 00:12:50,280 | 00:12:53,280 | 行政的工作可以盡量去做一個簡化的 |
| 00:12:53,280 | 00:12:55,280 | 這部分我看這不是今天 |
| 00:12:55,280 | 00:12:56,280 | 今天要問的就是 |
| 00:12:56,280 | 00:12:59,280 | 不是只有法警跟書記官的代務 |
| 00:12:59,280 | 00:13:02,280 | 其實連這個司法體系 |
| 00:13:02,280 | 00:13:05,280 | 真的是也要跟上時代 |
| 00:13:05,280 | 00:13:07,280 | 要跟上時代就是開啟 |
| 00:13:07,280 | 00:13:10,280 | 要開啟就是要你自己的設計出來 |
| 00:13:10,280 | 00:13:12,280 | 你自己有一個制度送進來 |
| 00:13:12,280 | 00:13:13,280 | 立法委員沒那麼厲害 |
| 00:13:13,280 | 00:13:15,280 | 但是你的制度設計 |
| 00:13:15,280 | 00:13:16,280 | 你就覺得不錯 |
| 00:13:16,280 | 00:13:17,280 | 大家給你支持 |
| 00:13:17,280 | 00:13:20,280 | 不能跟我們說你沒辦法 |
| 00:13:20,280 | 00:13:21,280 | 我們等會給你支持 |
| 00:13:21,280 | 00:13:22,280 | 好不好 |
| 00:13:22,280 | 00:13:24,280 | 謝謝 |
| 00:13:25,280 | 00:13:27,280 | 好謝謝莊莊 |