| IVOD_ID |
15773 |
| IVOD_URL |
https://ivod.ly.gov.tw/Play/Full/1M/15773 |
| 日期 |
2024-03-29 |
| 影片種類 |
Full |
| 開始時間 |
2024-03-29T09:30:03+08:00 |
| 結束時間 |
2024-03-29T11:48:00+08:00 |
| 影片長度 |
02:17:57 |
| 支援功能[0] |
ai-transcript |
| video_url |
https://h264media01.ly.gov.tw:443/vod_1/_definst_/mp4:1M/16eb79f0bb3b77db712b72cc5cb5347201d95ed5b288e3153be8d109af184be46b41c07d698cbfa55ea18f28b6918d91.mp4/playlist.m3u8 |
| 會議時間 |
2024-03-29T10:00:00+08:00 |
| 會議名稱 |
導覽解說實務與技巧（事由：導覽解說實務與技巧） |
| 委員名稱 |
完整會議 |
| 委員發言時間 |
09:30:03 - 11:48:00 |
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| transcript.whisperx[0].end |
145.905 |
| transcript.whisperx[0].text |
這麼不會說話放這邊收音可是它好像跟這沒有連接的沒有,它不會因為沒有連接所以我們之前都是你就把麥克風放在這邊 |
| transcript.whisperx[1].start |
165.388 |
| transcript.whisperx[1].end |
169.331 |
| transcript.whisperx[1].text |
導覽解說實務與技巧：完整 |
| transcript.whisperx[2].start |
192.782 |
| transcript.whisperx[2].end |
192.802 |
| transcript.whisperx[2].text |
因緣線 |
| transcript.whisperx[3].start |
241.958 |
| transcript.whisperx[3].end |
244.279 |
| transcript.whisperx[3].text |
現在有1200人 |
| transcript.whisperx[4].start |
248.934 |
| transcript.whisperx[4].end |
273.223 |
| transcript.whisperx[4].text |
早啊發言的你真的很喜歡他們以前我是懂得研究資料一直到有一次我看到了我才真正的喜歡上他們早啊 |
| transcript.whisperx[5].start |
282.895 |
| transcript.whisperx[5].end |
311.01 |
| transcript.whisperx[5].text |
喔 好真的不好意思所有約聘人員都不能再用了喂喂喂 這樣子喇叭有聲音嗎不導覽的話 看得懂嗎沒辦法 預算都被砍掉啦好 我知道了陳姐 你要不要從今天開始休假 |
| transcript.whisperx[6].start |
312.965 |
| transcript.whisperx[6].end |
337.691 |
| transcript.whisperx[6].text |
沒關係那個時候的人已經懂得用陶器來演練黃金了什麼叫演練黃金演練黃金啊就是把黃金做出來喔我們要走囉可是我還想再聽故事欸弟弟下次再來下次來阿姨再講給你聽好 |
| transcript.whisperx[7].start |
360.041 |
| transcript.whisperx[7].end |
378.905 |
| transcript.whisperx[7].text |
幹嘛還這麼認真我已經沒有做了看著有趣就忘了來 你看當初荷蘭人黃金夢說以後他們留下一份很珍貴的台灣地圖那是十七世紀記載最詳盡的一個選票一張 |
| transcript.whisperx[8].start |
390.579 |
| transcript.whisperx[8].end |
411.668 |
| transcript.whisperx[8].text |
陳姐謝謝這個是舊襄蘭遺址所出土的事物它是台灣我來幫妳解說吧你們知道嗎這裡的東西啊都超過了一 |
| transcript.whisperx[9].start |
914.834 |
| transcript.whisperx[9].end |
915.215 |
| transcript.whisperx[9].text |
然後可以用這個 |
| transcript.whisperx[10].start |
1695.461 |
| transcript.whisperx[10].end |
1715.943 |
| transcript.whisperx[10].text |
早安 早安 大家好歡迎各位志工老師出席今天的活動請大家先幫我把手機轉成靜音或震動謝謝大家我們在稍後準時開始大概還有一分鐘多的時間 謝謝 |
| transcript.whisperx[11].start |
1740.47 |
| transcript.whisperx[11].end |
1741.491 |
| transcript.whisperx[11].text |
準時開始還是現在開始? |
| transcript.whisperx[12].start |
1746.824 |
| transcript.whisperx[12].end |
1754.97 |
| transcript.whisperx[12].text |
我們現在就開始今天的研習活動首先我們請立法院秘書處林語蓉秘書為我們說幾句話掌聲歡迎 |
| transcript.whisperx[13].start |
1760.238 |
| transcript.whisperx[13].end |
1783.486 |
| transcript.whisperx[13].text |
各位資工夥伴大家好我們都很熟悉了啦齁因為從以前當公關室主任到現在大家都很熟悉那因為今天是青年節啦所以剛好院長跟我們的副秘書長就去參加那個中列詞的活動然後副院長跟秘書長在宴會齁然後我們處長剛好長家裡有點事所以晚一點會到齁所以結果由我先來跟大家道早安 |
| transcript.whisperx[14].start |
1784.006 |
| transcript.whisperx[14].end |
1786.727 |
| transcript.whisperx[14].text |
歡迎大家今天來參加我們的研習活動首先當然是要很感謝大家這一路上就是陪著我們這樣子走到現在不管是宴期的一些導覽的活動還是說一些我們之前有很多的展覽的介紹解說還有一些宴內的大型活動都是因為有你們的幫忙才讓我們就是可以更加的圓滿的來達成任務這樣子 |
| transcript.whisperx[15].start |
1811.099 |
| transcript.whisperx[15].end |
1824.566 |
| transcript.whisperx[15].text |
那其實我常常就是會在宴區裡面看到你們穿著那個水藍色的背心然後看著你們的身影其實我心裡面都很感激你們因為我覺得要是沒有你們的話我覺得我們這樣子這麼多的鄉親團這麼多的訪兵這麼多的活動應該很難達成就是我們目前的這個這麼圓滿的狀況這樣子 |
| transcript.whisperx[16].start |
1836.511 |
| transcript.whisperx[16].end |
1851.842 |
| transcript.whisperx[16].text |
那我覺得說其實你們都是一群很偉大的人因為你們都心存善念然後來幫助大家所以我今天早上有跟那個以前的老同事講講說為什麼退休了十年都沒有老就是因為你們常常這麼快樂在服務群眾那我覺得在這麼微小的力量都可以去改變社會啦何況是你們最偉大的就是說你們是看到別人的需要然後來給別人 |
| transcript.whisperx[17].start |
1866.332 |
| transcript.whisperx[17].end |
1866.912 |
| transcript.whisperx[17].text |
致同道合的朋友 |
| transcript.whisperx[18].start |
1889.102 |
| transcript.whisperx[18].end |
1889.262 |
| transcript.whisperx[18].text |
導覽主任 |
| transcript.whisperx[19].start |
1912.853 |
| transcript.whisperx[19].end |
1936.473 |
| transcript.whisperx[19].text |
其實游主任他的經歷很豐富他是湖南大學的博物館學研究所畢業那他任職在曾經任職過十億的多媒體中央研究院數位典藏跟數位學習國家型計畫還有他是在仁淺博物館是從2014年到現在仁淺博物館相信大家應該很多人有去過金美研區那裡 |
| transcript.whisperx[20].start |
1938.01 |
| transcript.whisperx[20].end |
1960.007 |
| transcript.whisperx[20].text |
那今天相信今天整個活動都會很精彩這樣那我們現在就把時間交給我們的游主任非常謝謝秘書接著我們歡迎游廷文老師為我們進行導覽解說實務與技巧的專題演講讓我們掌聲歡迎游廷文老師我決定試試這個麥克風 |
| transcript.whisperx[21].start |
1963.087 |
| transcript.whisperx[21].end |
1991.995 |
| transcript.whisperx[21].text |
對他感覺那個聲音很清晰聲音聽起來很好聽然後很謝謝這個主席的介紹我剛聽到主席對他家講的話我覺得很感動因為做導覽工作有的時候你是現場的人未必大家會很常注意到在現場工作的辛苦所以剛剛其實主席這樣講我覺得連我都覺得很感動最希望我的長官也可以對我說這句話 |
| transcript.whisperx[22].start |
1994.831 |
| transcript.whisperx[22].end |
2016.468 |
| transcript.whisperx[22].text |
前面是我寄給立法院引宣的簡介那我今天的題目定為我是一位導覽員然後副標題是導覽解說實務與技巧的再思考因為引宣有跟我說我們的志工其實都已經有導覽經驗而且我剛剛有聽到大家可能都已經有6到7年這個上場 |
| transcript.whisperx[23].start |
2017.669 |
| transcript.whisperx[23].end |
2031.839 |
| transcript.whisperx[23].text |
實際的這個代導覽的這個經驗所以那時候我也在想說那我的內容到底要怎麼做因為如果我真的講很基礎的東西也許大家都覺得這個我們早就很熟悉了還有需要你提醒嗎但是我後來又覺得 |
| transcript.whisperx[24].start |
2032.98 |
| transcript.whisperx[24].end |
2056.579 |
| transcript.whisperx[24].text |
對 我其實也是導覽工作做了十年但是我很常在就是回到基礎來思考就是究竟在這個導覽服務的過程當中還有什麼事情是我可以自己在注意的那還有我自己本身的一些導覽的技巧還有什麼地方是我可能在導覽的時候沒有想過然後我可以自己再重新反思我這樣做對這個觀眾是這個最恰當的嗎等等 |
| transcript.whisperx[25].start |
2060.362 |
| transcript.whisperx[25].end |
2060.943 |
| transcript.whisperx[25].text |
我的名字叫尤婷文 |
| transcript.whisperx[26].start |
2086.967 |
| transcript.whisperx[26].end |
2109.216 |
| transcript.whisperx[26].text |
主席有介紹我畢業於輔仁大學博物館學研究所這個訓練其實對我蠻重要的因為我是念博物館學所以我在思考導覽服務的過程當中我會用一些博物館學教材的內容把它放進來所以大家等一下可能會看到一些好像跟博物館的導覽有關但其實我覺得導覽就是適用於各種場合的導覽各種形式的導覽 |
| transcript.whisperx[27].start |
2111.517 |
| transcript.whisperx[27].end |
2134.104 |
| transcript.whisperx[27].text |
那我在2014年到2024年間任職於國家人權博物館白色恐怖警媒紀念園區我想問一下我聽說現場有些大哥大姐也在總統府擔任過志工然後我其實有為總統府的志工們導覽過有人有是被我導覽的朋友嗎好沒有沒關係那有朋友你有來過我們白色恐怖警媒紀念園區可以 |
| transcript.whisperx[28].start |
2135.785 |
| transcript.whisperx[28].end |
2140.171 |
| transcript.whisperx[28].text |
好幾位 你們來的時候有聽導覽嗎還是就自己走走看看我很歡迎大家可以聽聽看我們園區的導覽也許有來過景美紀念園區或使用過我們導覽服務的朋友都聽過導覽辦公室 |
| transcript.whisperx[29].start |
2155.049 |
| transcript.whisperx[29].end |
2183.965 |
| transcript.whisperx[29].text |
因為我們景北紀念園區有一個導覽辦公室主要就是我們的團隊那辦公室總共有六位所以我們就是六個導覽員在負責景北紀念園區的導覽工作那大家都叫我小花所以有機會如果大家來到景北園區想要找我跟我say個hello你可以跟服務台的我們的志工大哥大姐說我要找小花他們就會知道是誰你如果說我要找游小姐他們可能會想游小姐誰但講小花大家都知道 |
| transcript.whisperx[30].start |
2184.625 |
| transcript.whisperx[30].end |
2185.105 |
| transcript.whisperx[30].text |
導覽解說實務與技巧．事由：導覽解說實務與技巧． |
| transcript.whisperx[31].start |
2204.79 |
| transcript.whisperx[31].end |
2204.93 |
| transcript.whisperx[31].text |
李慧琼議員 |
| transcript.whisperx[32].start |
2226.175 |
| transcript.whisperx[32].end |
2243.821 |
| transcript.whisperx[32].text |
可以看到同學好像多多少少有受到我的吸引有些人的這個神情似乎有一些好奇有專注在聽或是露出一點笑容似乎覺得很有趣可是我必須要說我那時候太緊張了因為我第一次上場所以我講完之後啊我下來之後我根本就不知道我剛剛那個小時講了什麼 |
| transcript.whisperx[33].start |
2245.422 |
| transcript.whisperx[33].end |
2261.281 |
| transcript.whisperx[33].text |
我每次看到那張照片我就很感激亞東金樹學院的同學還好他們給了我一個很不錯的回饋就是那個表情那個投入的感覺其實讓我就是心有定下來的感覺所以我每次都會跟大家講這就是我2014年的經歷 |
| transcript.whisperx[34].start |
2263.423 |
| transcript.whisperx[34].end |
2264.303 |
| transcript.whisperx[34].text |
導覽解說實務與技巧．事由．導覽解說實務與技巧． |
| transcript.whisperx[35].start |
2281.15 |
| transcript.whisperx[35].end |
2296.466 |
| transcript.whisperx[35].text |
這就是為什麼我其實花了蠻多時間一直從可能我學的博物館學或是我十年在經美園區的經驗然後整理出一些內容然後有機會只要有各個單位找我我都會說OK因為我其實蠻想跟大家一起交流 |
| transcript.whisperx[36].start |
2297.666 |
| transcript.whisperx[36].end |
2313.65 |
| transcript.whisperx[36].text |
每個人擔任導覽工作的起始點﹖你的初衷﹖你這個過程﹖你到底收穫了什麼﹖你曾經遇過什麼困難﹖其實大家都不一樣﹖但是我總是覺得有機會跟每個場合﹖每個管社的志工﹖導覽員能夠有機會交流我們的經驗﹖我都會覺得非常珍惜 |
| transcript.whisperx[37].start |
2317.751 |
| transcript.whisperx[37].end |
2333.551 |
| transcript.whisperx[37].text |
那這就是2024年的時候在這個工作做了10年我從來沒有想過我會做導覽員做10年我當時要做導覽員那也不是我自己選擇我是剛好有一個工作的機會提供給我我當時正好在找工作 |
| transcript.whisperx[38].start |
2340.795 |
| transcript.whisperx[38].end |
2354.843 |
| transcript.whisperx[38].text |
白色恐怖警媒經驗園區白色恐怖這四個字就是讓人家覺得好像在講政治這個感覺好像很嚴肅所以我那時候要上班前我其實心裡很害怕因為我不瞭解什麼叫白色恐怖 |
| transcript.whisperx[39].start |
2354.923 |
| transcript.whisperx[39].end |
2355.243 |
| transcript.whisperx[39].text |
導覽解說實務與技巧：完整會議 |
| transcript.whisperx[40].start |
2375.229 |
| transcript.whisperx[40].end |
2403.255 |
| transcript.whisperx[40].text |
你怎麼可以這個時候臨陣退縮他就跟我說小花沒關係你就去試試看有任何問題我們都會協助你但是你先試試看再說然後我也是覺得對啦我都答應人家然後又臨陣你知道三天前說反悔這件事情其實不太好所以我就硬著頭皮去上班所以對我來說在這個園區做導覽服務的前三年是非常辛苦的一件事情 |
| transcript.whisperx[41].start |
2403.735 |
| transcript.whisperx[41].end |
2403.855 |
| transcript.whisperx[41].text |
委員會主席 |
| transcript.whisperx[42].start |
2419.192 |
| transcript.whisperx[42].end |
2436.185 |
| transcript.whisperx[42].text |
我找了網路上一張圖我讓大家感受一下那個導覽員的形象因為我不知道大家都有當導覽員的經驗可是你有沒有想過我們到底在別人的眼中是什麼樣子那事實上我不知道你們的導覽設備會比如用小蜜蜂還是你們會有專屬的導覽機等等但像我們的園區我們是使用那個團體導覽設備所以只要看到這個團體裡面有一個人他是帶著麥克風的 |
| transcript.whisperx[43].start |
2447.713 |
| transcript.whisperx[43].end |
2468.321 |
| transcript.whisperx[43].text |
請問大家有聽到我的聲音嗎?有聽清楚嗎?如果沒有聽到聲音的話跟我說我再幫你看看這個機器有沒有問題或耳機有沒有問題這個就是一個導覽員的形象那這個是前幾年我去高雄參加一個他們的百年建成的一個週就是慶祝的活動那有很多管社都有開放那也可以去聽導覽 |
| transcript.whisperx[44].start |
2469.121 |
| transcript.whisperx[44].end |
2484.138 |
| transcript.whisperx[44].text |
蕭瑤園 |
| transcript.whisperx[45].start |
2484.138 |
| transcript.whisperx[45].end |
2501.22 |
| transcript.whisperx[45].text |
導覽員 |
| transcript.whisperx[46].start |
2501.22 |
| transcript.whisperx[46].end |
2501.3 |
| transcript.whisperx[46].text |
導覽委員：完整會議 |
| transcript.whisperx[47].start |
2520.229 |
| transcript.whisperx[47].end |
2520.65 |
| transcript.whisperx[47].text |
導覽解說實務與技巧：完整會議 |
| transcript.whisperx[48].start |
2541.508 |
| transcript.whisperx[48].end |
2541.948 |
| transcript.whisperx[48].text |
導覽解說實務與技巧：完整會議完整會議 |
| transcript.whisperx[49].start |
2573.291 |
| transcript.whisperx[49].end |
2586.679 |
| transcript.whisperx[49].text |
他肢體動作其實那個是很標準的我等一下也會講這個肢體動作是很標準的一個動作一個很標準可以引起大家注意的動作我覺得是手錶我知道大家有沒有感覺到我們導覽員很重視時間 |
| transcript.whisperx[50].start |
2588.88 |
| transcript.whisperx[50].end |
2589.02 |
| transcript.whisperx[50].text |
主席 |
| transcript.whisperx[51].start |
2605.982 |
| transcript.whisperx[51].end |
2624.111 |
| transcript.whisperx[51].text |
因為觀眾會覺得你是不是在回訊息那個感覺會讓人覺得導覽員你是不是分心了你怎麼會在導覽的過程當中在做自己的事情所以我後來就覺得喔對啊其實拿手機出來也不是很方便的事因為手機還有那個解鎖的密碼你還要在那邊 |
| transcript.whisperx[52].start |
2625.151 |
| transcript.whisperx[52].end |
2647.876 |
| transcript.whisperx[52].text |
按密碼然後再打開再看時間那其實一切都不是一個看起來很自然的事所以我後來就覺得對其實手錶很重要你知道我們後來都沒有很常戴手錶因為有手機之後你沒有覺得看時間一定要用手錶但是我就覺得手錶很重要所以我自己又去買了一支手錶然後隨時我都可以注意到現在的時間掌握的怎麼樣 |
| transcript.whisperx[53].start |
2648.576 |
| transcript.whisperx[53].end |
2677.626 |
| transcript.whisperx[53].text |
所以其實這個是我覺得這個導覽員那個戴手錶這件事情是讓我感受最強烈的地方那本來我有準備一個影片其實很難得這是一個廣告但是這是一個很難得用導覽員的角色來做廣告主角你們有看過任何廣告是在講導覽員嗎用導覽員他其實就是但因為今天比較沒有時間時間不夠所以我就沒有特別放這個廣告給大家看 |
| transcript.whisperx[54].start |
2678.166 |
| transcript.whisperx[54].end |
2678.406 |
| transcript.whisperx[54].text |
導覽委員．導覽委員 |
| transcript.whisperx[55].start |
2699.637 |
| transcript.whisperx[55].end |
2700.597 |
| transcript.whisperx[55].text |
引宣提供給大家 |
| transcript.whisperx[56].start |
2722.389 |
| transcript.whisperx[56].end |
2747.76 |
| transcript.whisperx[56].text |
那事實上我想告訴大家的是因為我是在博物館工作我學的也是博物館學所以這個是博物館學的一個課本上面他講的一句話他說博物館的教育有各種方法然而最能引起參觀者學習興趣的就屬於導覽解說因為它是最直接和最有效的一種方式在教育上扮演著舉足輕重的角色 |
| transcript.whisperx[57].start |
2748.08 |
| transcript.whisperx[57].end |
2749.321 |
| transcript.whisperx[57].text |
導覽解說實務與技巧．事由：導覽解說實務與技巧．事由．導覽解說實務與技巧．事由．導覽解說實務與技巧． |
| transcript.whisperx[58].start |
2767.109 |
| transcript.whisperx[58].end |
2794.72 |
| transcript.whisperx[58].text |
那這個是因為我工作關係我很常去各個地方就是各個博物館或各個活動去聽人家的導覽那這個是我自己近期覺得很厲害的一個導覽員他其實是故宮博物院的志工但是故宮博物院的導覽是免費的嘛免費提供但是他的這位志工他有自己出來做收費導覽那你有沒有想過如果大家都可以去故宮博物院聽免費的導覽那你覺得收費導覽有市場嗎 |
| transcript.whisperx[59].start |
2796.963 |
| transcript.whisperx[59].end |
2817.199 |
| transcript.whisperx[59].text |
有喔其實他很有市場因為第一個他其實主打親子現在親子要去參觀博物館學習或擴展一些眼界其實對於父母來說都你知道很重要也很肯花錢所以事實上他的首先他很主打的就是親子團其實事實上我們這種上班族 |
| transcript.whisperx[60].start |
2817.719 |
| transcript.whisperx[60].end |
2829.911 |
| transcript.whisperx[60].text |
老實說我沒有辦法每次都是我放假週末或是週一的時候去博物館聽導覽甚至大部分的博物館週一都休館所以我如果平常休假有時間我也會很想聽聽導覽參加各種活動那這時候我覺得參加收費導覽對我們上班族來說很方便 |
| transcript.whisperx[61].start |
2836.858 |
| transcript.whisperx[61].end |
2836.878 |
| transcript.whisperx[61].text |
導覽委員 |
| transcript.whisperx[62].start |
2871.906 |
| transcript.whisperx[62].end |
2878.056 |
| transcript.whisperx[62].text |
他正在介紹前面有一個小小的東西大家可以猜猜看那個東西是什麼 它是做什麼用的 一個文物 |
| transcript.whisperx[63].start |
2879.827 |
| transcript.whisperx[63].end |
2908.998 |
| transcript.whisperx[63].text |
你們看得清楚嗎對 它是放筆的筆架它非常小老實說我又沒有對中國文物有特別興趣如果不是因為它帶導覽講到這邊可能我其實看一看我會被左右兩邊那個更大的瓶子有沒有吸引我可能就不會注意到那個小小的它是浴室做的那個小小的浴所做的這個筆架它是一個山的形狀所以山不是有山峰有山谷嗎那個筆就可以放在那個山谷的地方 |
| transcript.whisperx[64].start |
2909.258 |
| transcript.whisperx[64].end |
2928.404 |
| transcript.whisperx[64].text |
導覽員．導覽員．導覽員．導覽員． |
| transcript.whisperx[65].start |
2928.404 |
| transcript.whisperx[65].end |
2952.193 |
| transcript.whisperx[65].text |
導覽員．導覽員．導覽員．導覽員．導覽員． |
| transcript.whisperx[66].start |
2952.373 |
| transcript.whisperx[66].end |
2952.774 |
| transcript.whisperx[66].text |
導覽員是老師導覽員是老師 |
| transcript.whisperx[67].start |
2973.834 |
| transcript.whisperx[67].end |
3001.439 |
| transcript.whisperx[67].text |
你一定都看過很多資料你一定都研究過很多的內容所以其實你也是研究人員那我們也是行政人員這句話怎麼說像我的辦公室我除了做導覽我還要接導覽預約我要接電話我要把他們的資訊登記在我們的表格裡面然後我還要出一些到時候真的要導覽我還要排誰要帶哪一團誰要帶哪一團所以我們這些都是行政工作我們其實也要負擔一些行政的業務那 |
| transcript.whisperx[68].start |
3003.299 |
| transcript.whisperx[68].end |
3027.795 |
| transcript.whisperx[68].text |
導覽員也是帶領大家玩樂的人為什麼?你們有沒有被叫過導遊?就我就偶爾會聽到也有那種帶隊的人就說我們來謝謝導遊那時候你雖然覺得我沒有事我不是導遊啦我跟導遊沒有那麼像我是導覽員但事實上我們其實也兼具了一些導遊的角色一定會有觀眾問你說導覽解說問你說那裡法院附近有沒有好吃的你有沒有推薦你有沒有被問過這個問題 |
| transcript.whisperx[69].start |
3029.196 |
| transcript.whisperx[69].end |
3030.737 |
| transcript.whisperx[69].text |
委員．導覽解說實務與技巧．事由．導覽解說實務與技巧．事由．導覽解說實務與技巧．事由．導覽解說實務與技巧． |
| transcript.whisperx[70].start |
3057.327 |
| transcript.whisperx[70].end |
3085.949 |
| transcript.whisperx[70].text |
有沒有一支軒什麼東西很有名鳳梨 我就馬上跟他講說我跟你說那個一支軒鳳梨酥麻糬還不錯你如果有興趣的話你可以買回去所以你看看我們是不是也很像導遊我們要讓大家知道說哪邊有好吃的我覺得每次中午結束都會有遊客問我說那你們這附近有沒有什麼好吃的可以跟我們講一下嗎所以你會發現作為一個導覽員你要知道很多不同面向的東西你其實身兼了很多不同的角色大家有沒有覺得自己有一點厲害 |
| transcript.whisperx[71].start |
3088.591 |
| transcript.whisperx[71].end |
3113.14 |
| transcript.whisperx[71].text |
左上角就是老師右上角就是研究人員所以那個圖桌上有書右下角就是行政人員左下角就是拿著小旗子很像導遊所以事實上我們導覽員身間各個不同的角色其實如果導覽雖然很常被叫老師但是跟在學校跟在教室裡面上課的老師比起來我覺得導覽員其實更辛苦為什麼 |
| transcript.whisperx[72].start |
3116.141 |
| transcript.whisperx[72].end |
3133.047 |
| transcript.whisperx[72].text |
譬如說我現在就很像是在課堂上課你們有沒有發現這整個空間的設計都是要讓你們很專心聽我講話你們不會有外面其他的東西分心你們的視線會集中在不管是你桌上的那份講義或者是螢幕上面或我的臉 |
| transcript.whisperx[73].start |
3133.707 |
| transcript.whisperx[73].end |
3133.907 |
| transcript.whisperx[73].text |
李慧琼議員 |
| transcript.whisperx[74].start |
3151.343 |
| transcript.whisperx[74].end |
3171.917 |
| transcript.whisperx[74].text |
注意力瞬間被拉走像我很常在外面看那種在都市裡面行走的這種導覽只要旁邊有一個打鼓的聲音有一個民眾在打太極拳的剛好有人在那邊打太極拳或是跳土風舞隨便觀眾的注意力馬上就會飄走 |
| transcript.whisperx[75].start |
3172.978 |
| transcript.whisperx[75].end |
3195.776 |
| transcript.whisperx[75].text |
導覽員．導覽員．導覽員 |
| transcript.whisperx[76].start |
3196.477 |
| transcript.whisperx[76].end |
3211.337 |
| transcript.whisperx[76].text |
來聽課的學生你們一定都要瞭解現在的進度 現在的內容因為會有考試要打大家的分數要瞭解大家是不是都有跟上老師的進度但是導覽員比較不用去在意我今天一團的遊客裡面 |
| transcript.whisperx[77].start |
3212.919 |
| transcript.whisperx[77].end |
3236.777 |
| transcript.whisperx[77].text |
是不是有人從頭到尾都不想聽他是被迫來的還是有一個人從頭到尾都很仔細的看著你的臉然後就站在你的正前方你不管講什麼他都對你抱一個你知道很讚的微笑很親切的微笑導覽員比較沒有那個壓力就是我必須要所有人都一定要專心的聽我講話一定所有的立法院今天我介紹的東西全部都要知道背起來才行導覽員就比較沒有這個 |
| transcript.whisperx[78].start |
3237.978 |
| transcript.whisperx[78].end |
3238.498 |
| transcript.whisperx[78].text |
熱誠 知識與技巧 |
| transcript.whisperx[79].start |
3263.912 |
| transcript.whisperx[79].end |
3271.22 |
| transcript.whisperx[79].text |
知識與技巧大家應該馬上就可以了解專業知識 溝通的技巧這確實都是導覽員必須要具備的那我想特別說熱忱我其實訓練導覽員也訓練了十年我發現沒有專業知識我們可以學習 可以累積 |
| transcript.whisperx[80].start |
3283.852 |
| transcript.whisperx[80].end |
3302.633 |
| transcript.whisperx[80].text |
沒有溝通技巧我們可以練習也可以累積但我覺得唯有熱忱這件事情它真的有很高的決定性決定你有沒有辦法在一個有一點辛苦的導覽培訓過程當中撐下去或是像你們一樣在這邊服務了六七年 |
| transcript.whisperx[81].start |
3303.234 |
| transcript.whisperx[81].end |
3319.883 |
| transcript.whisperx[81].text |
到底是什麼動力讓你們願意這樣子持續的服務下去或甚至我簡單說我們景美園區的遊客90%都是第一次來到園區參觀那你想想我知道有些人都會說導覽員怎麼會覺得無聊 |
| transcript.whisperx[82].start |
3321.764 |
| transcript.whisperx[82].end |
3336.866 |
| transcript.whisperx[82].text |
你們每次講導覽都可以從不同的角度去講不同的方式去講不同的重點去講我覺得通常講這句話的人他會我都覺得他沒有導覽經驗因為如果我每次都要面對90%都是第一次來到園區的人 |
| transcript.whisperx[83].start |
3337.807 |
| transcript.whisperx[83].end |
3338.047 |
| transcript.whisperx[83].text |
主席 |
| transcript.whisperx[84].start |
3368.227 |
| transcript.whisperx[84].end |
3368.608 |
| transcript.whisperx[84].text |
導覽有幾種功能 |
| transcript.whisperx[85].start |
3398.067 |
| transcript.whisperx[85].end |
3415.232 |
| transcript.whisperx[85].text |
你其實會幫助他理解立法院的這個空間到底長什麼樣子那我覺得引導的功能也很常是我在外面聽導覽的時候大家可能會忽略的像我很常去外地聽導覽有的時候那個外地的導覽員他因為對自己的家鄉太熟悉 |
| transcript.whisperx[86].start |
3415.492 |
| transcript.whisperx[86].end |
3415.512 |
| transcript.whisperx[86].text |
導覽內容 |
| transcript.whisperx[87].start |
3435.452 |
| transcript.whisperx[87].end |
3435.572 |
| transcript.whisperx[87].text |
導覽員：教育與娛樂 |
| transcript.whisperx[88].start |
3453.934 |
| transcript.whisperx[88].end |
3477.003 |
| transcript.whisperx[88].text |
尤其是像我景美園區講白色恐怖的歷史通常會比較沉重那我要怎麼樣讓大家覺得來到這個園區雖然聽的東西好像有點嚴肅但是又不要嚴肅到把人的興趣你知道本來可能來就沒什麼興趣然後走了就更沒興趣覺得這個議題更難清淨所以寓教於樂這件事情真的很重要那宣導我相信每個機構的導覽員你都有一些 |
| transcript.whisperx[89].start |
3478.483 |
| transcript.whisperx[89].end |
3504.522 |
| transcript.whisperx[89].text |
責任要去宣導這個機構的主旨比如說我以國家人權博物館為例我們的機構有一個很重要的主旨他希望我們在導覽的時候都能夠提及就是我們覺得過去白色恐怖的歷史是一個錯誤的歷史那我們不希望這個歷史再度發生可是我講這段話我們會覺得蠻無聊的就是有點像政令宣導一樣那所以我要想辦法把這段話的意思融入到我的導覽裡面讓我的導覽 |
| transcript.whisperx[90].start |
3506.203 |
| transcript.whisperx[90].end |
3506.223 |
| transcript.whisperx[90].text |
導覽委員 |
| transcript.whisperx[91].start |
3528.03 |
| transcript.whisperx[91].end |
3542.893 |
| transcript.whisperx[91].text |
宣導的責任那最後鼓舞其實鼓舞我有給皇冠所以鼓舞是我認為最重要的就是所有的遊客或是所有的觀眾來到博物館或來到立法院事實上他未必要帶很多的知識回去 |
| transcript.whisperx[92].start |
3543.294 |
| transcript.whisperx[92].end |
3543.474 |
| transcript.whisperx[92].text |
委員．導覽解說實務與技巧． |
| transcript.whisperx[93].start |
3563.848 |
| transcript.whisperx[93].end |
3588.029 |
| transcript.whisperx[93].text |
導覽員：導覽員： |
| transcript.whisperx[94].start |
3588.269 |
| transcript.whisperx[94].end |
3588.389 |
| transcript.whisperx[94].text |
目標黃冠 |
| transcript.whisperx[95].start |
3609.875 |
| transcript.whisperx[95].end |
3611.136 |
| transcript.whisperx[95].text |
導覽解說實務與技巧．事由：導覽解說實務與技巧．事由．導覽解說實務與技巧． |
| transcript.whisperx[96].start |
3627.708 |
| transcript.whisperx[96].end |
3628.65 |
| transcript.whisperx[96].text |
導覽解說實務與技巧．事由：導覽解說實務與技巧．事由．導覽解說實務與技巧． |
| transcript.whisperx[97].start |
3642.831 |
| transcript.whisperx[97].end |
3643.311 |
| transcript.whisperx[97].text |
開場、內容、結語目標、開場、內容、結語 |
| transcript.whisperx[98].start |
3671.408 |
| transcript.whisperx[98].end |
3699.785 |
| transcript.whisperx[98].text |
導覽的目標或學習的目標我覺得它就是What就是什麼也就是當導覽活動結束的時候你認為你今天導覽的這些觀眾他應該要知道的他來聽你講了一個小時那有沒有什麼概念或關鍵字你希望他聽完這個小時他前面99%他都不記得或搞不清楚沒有關係可是是不是總有一兩個東西是你覺得你的觀眾你希望他一定要知道 |
| transcript.whisperx[99].start |
3700.486 |
| transcript.whisperx[99].end |
3704.924 |
| transcript.whisperx[99].text |
他回去的時候 也許過幾天他還想得起來欸 這就是你的導覽目標 |
| transcript.whisperx[100].start |
3707.177 |
| transcript.whisperx[100].end |
3735.42 |
| transcript.whisperx[100].text |
因為我們研究所有時候會談一個比較抽象的東西叫做問題意識問題意識就是為什麼也就是問題意識就是要先問自己為什麼也就是為什麼這個問題很重要為什麼我今天這個導覽要講的這些東西它很重要為什麼我認為這些觀眾今天來聽一個小時的導覽之後我希望他回去一定要知道一二三知道這三件東西這個是你可以問自己的 |
| transcript.whisperx[101].start |
3735.64 |
| transcript.whisperx[101].end |
3757.193 |
| transcript.whisperx[101].text |
導覽導覽 |
| transcript.whisperx[102].start |
3757.353 |
| transcript.whisperx[102].end |
3782.002 |
| transcript.whisperx[102].text |
你們以前有沒有為觀眾設定過導覽目標那也許你有你只是沒有意識到原來那就叫做設立目標但沒有也沒有關係或有也沒有關係也許之後你今天聽完這個其實我蠻希望你之後在導覽之前你可以思考看看那我今天這場導覽我要為觀眾或遊客設定的目標是什麼 |
| transcript.whisperx[103].start |
3782.782 |
| transcript.whisperx[103].end |
3796.708 |
| transcript.whisperx[103].text |
那你的目標出來之後你的內容一定會圍著那個目標打轉你的內容都是幫助你怎樣把目標傳達得很清楚讓觀眾知道所以大家可以試試看來 |
| transcript.whisperx[104].start |
3802.17 |
| transcript.whisperx[104].end |
3822.719 |
| transcript.whisperx[104].text |
只有當我們建立了問題意識才能說出這個知識或議題或這個導覽很重要這是這個導覽今天他成立一個很重要的原因清楚說明自己重視和關心的理由你可以表達出來為什麼今天來立法院參觀什麼事情你要知道我們導覽員覺得很重要或這個機構 |
| transcript.whisperx[105].start |
3824.059 |
| transcript.whisperx[105].end |
3842.049 |
| transcript.whisperx[105].text |
希望導覽服務要提到這件事情很重要你可以表達出來最後對別人表達並引起對方對這件事情的興趣就是引起他的注意力這其實就是一個導覽的過程我們剛剛有提到導覽的內容我覺得內容有四個部分構成 |
| transcript.whisperx[106].start |
3842.369 |
| transcript.whisperx[106].end |
3869.268 |
| transcript.whisperx[106].text |
第一個叫做分眾第二個叫時間第三個叫選件第四個叫做動線我聽過很多導覽員們他們在想導覽內容的時候他第一件事在想動線他想說那我要先想一下我到底要從哪邊走到哪邊我覺得這個剛好導過來我認為你在想內容的時候第一個你要理解你今天要講的這個觀眾他們到底是什麼年齡層他們是什麼背景 |
| transcript.whisperx[107].start |
3872.63 |
| transcript.whisperx[107].end |
3898.752 |
| transcript.whisperx[107].text |
他們的學程度大概是怎麼樣比如說小學跟大學生顯然你要講的內容就會差很多所以你應該要先非常的清楚知道你今天要講的這一個團體這一個遊客他們到底是什麼樣的一個背景什麼樣的知識程度或什麼樣的年齡層讓你可以去決定你今天的內容大概要擺在哪一個難易度 |
| transcript.whisperx[108].start |
3899.312 |
| transcript.whisperx[108].end |
3899.592 |
| transcript.whisperx[108].text |
趙薇玉議員 |
| transcript.whisperx[109].start |
3917.077 |
| transcript.whisperx[109].end |
3933.699 |
| transcript.whisperx[109].text |
我認為時間很重要因為你只有把握住一個團體他導覽他所需要的時間你才能夠決定你的內容到底要擺多少如果人家跟你講說我有預約我就是來參觀一個小時然後你沒有在乎那個時間你就會講到一個半小時或兩個小時 |
| transcript.whisperx[110].start |
3934.66 |
| transcript.whisperx[110].end |
3962.871 |
| transcript.whisperx[110].text |
那事實上你就是在你的導覽內容塞了很多東西那也不是觀眾原本預期他要來到這個地方他想要停留的時間他想要聆聽的內容的一個量所以我認為瞭解分眾然後確定你今天導覽多久這件事情很重要因為這兩件事就可以決定選件也就是我基於這個觀眾他的興趣他的動機他可能大概的背景他的年齡然後要來這邊聽一個小時 |
| transcript.whisperx[111].start |
3964.472 |
| transcript.whisperx[111].end |
3988.866 |
| transcript.whisperx[111].text |
那我可以決定立法院有哪些東西是我認為這次導覽他們都第一次來我覺得他們一定要帶回去的他們一定要知道的這個所有第一次來的人都應該要了解這些很重要的地方你的選件就跑出來啦最後才是什麼動線因為你選件跑出來的之後你就要開始想那我要從A走到B從B走到C我要怎麼樣走得順如果不順的話我稍微調整一下次序 |
| transcript.whisperx[112].start |
3990.467 |
| transcript.whisperx[112].end |
4004.957 |
| transcript.whisperx[112].text |
動線其實是最後可以自然而然的跑出來只要你前面你很清楚知道你的觀眾是誰他們的興趣在哪邊你今天要講的時間有多久你就可以選件然後最後他就會串聯出動線 |
| transcript.whisperx[113].start |
4006.738 |
| transcript.whisperx[113].end |
4032.212 |
| transcript.whisperx[113].text |
所以你有發現動線其實通常是自然而然的跑出來所以你不用第一時間就先想動線這個也是其實我操作過很多導覽跟我其實辦過很多活動尤其是走讀活動其實動線通常是這樣子跑出來的也是我不知道大家過去你們的導覽培訓是怎麼做也許今天可以重新再讓大家思考是這樣嗎好像是這樣好像真的可以這樣子試試看 |
| transcript.whisperx[114].start |
4034.187 |
| transcript.whisperx[114].end |
4061.442 |
| transcript.whisperx[114].text |
那通常我們在說溝通溝通有兩種模式我認為啦很多書都會講很多種什麼三種四種我覺得根本就沒有那回事就兩種一種就是老師講學生聽這就是左邊那個圖老師拿著麥克風講學生聽這是一個人講然後其他人聽這就是一種比較單向的溝通模式有點像我現在這樣我在這邊講啊你們在聽我其實目前都還沒有要大家怎樣跟我討論這是一個比較單向的溝通模式那右邊那個圖其實就是雙向 |
| transcript.whisperx[115].start |
4063.823 |
| transcript.whisperx[115].end |
4070.884 |
| transcript.whisperx[115].text |
也就是觀眾或遊客他會想要跟導覽員討論或者不斷地提出疑問那你的導覽內容有的時候也是在這個過程當中怎麼樣就構成了你不斷地回答觀眾的疑問不斷地跟他討論一些東西其實你的導覽就做完了這也是一種方式那事實上我們在一個導覽裡面通常是兩種溝通模式在怎麼交錯也就是一定一開始都是你講嘛大家聽然後突然間有人問問題了所以你這時候要回答他了或是他問問題讓你想到什麼事情你可以補充 |
| transcript.whisperx[116].start |
4093.268 |
| transcript.whisperx[116].end |
4093.708 |
| transcript.whisperx[116].text |
一種雙向的溝通模式在交錯 |
| transcript.whisperx[117].start |
4112.177 |
| transcript.whisperx[117].end |
4134.633 |
| transcript.whisperx[117].text |
這是在我們博物館學在講教育的時候他會提到某一種溝通模式這個就叫做除鳥模式除鳥很清楚嗎 在鳥巢裡面牠們張大嘴巴就是只想要吃東西母鳥最辛苦的事情就是一直不斷的要閒東西給小鳥吃博物館教育把這個叫除鳥模式意味著好像導覽員是母鳥 |
| transcript.whisperx[118].start |
4136.795 |
| transcript.whisperx[118].end |
4156.857 |
| transcript.whisperx[118].text |
觀眾是小鳥所以觀眾就是一直張大的嘴巴等著我們餵東西給他是這樣嗎這種模式比較像是一種強迫性的也就是我覺得反正觀眾就什麼都不懂他就是要依賴我們講很多東西他才能夠理解這個就是一個比較單向你比較一廂情願的覺得 |
| transcript.whisperx[119].start |
4158.158 |
| transcript.whisperx[119].end |
4158.539 |
| transcript.whisperx[119].text |
導覽解說實務與技巧：完整會議 |
| transcript.whisperx[120].start |
4172.995 |
| transcript.whisperx[120].end |
4189.411 |
| transcript.whisperx[120].text |
導覽員．導覽員．導覽員．導覽員． |
| transcript.whisperx[121].start |
4189.491 |
| transcript.whisperx[121].end |
4190.251 |
| transcript.whisperx[121].text |
導覽解說實務與技巧：完整會議 |
| transcript.whisperx[122].start |
4212.961 |
| transcript.whisperx[122].end |
4215.084 |
| transcript.whisperx[122].text |
請往博物館參觀的觀眾興趣與學習態度都不一樣所以專業導覽員最能將導覽的內容與觀眾的需求和興趣形成完美的搭配 |
| transcript.whisperx[123].start |
4229.843 |
| transcript.whisperx[123].end |
4253.333 |
| transcript.whisperx[123].text |
有的時候完美這件事情聽起來壓力很大但總之其實就是鼓勵所有做導覽工作的朋友們如果我們能夠多一點點瞭解觀眾的需求和興趣在哪邊我們的內容就能夠跟他們的需求或興趣形成了一個很好的搭配我們能夠滿足或符合觀眾的需求 |
| transcript.whisperx[124].start |
4254.133 |
| transcript.whisperx[124].end |
4268.106 |
| transcript.whisperx[124].text |
所以遊客要的是輕鬆又有支持性的內容與親切的態度我覺得親切這件事情真的蠻重要的我沒有要說我們博物館誰的壞話我只是想說我們博物館有的時候也會有館員來做導覽 |
| transcript.whisperx[125].start |
4272.21 |
| transcript.whisperx[125].end |
4272.37 |
| transcript.whisperx[125].text |
導覽解說實務與技巧：完整會議 |
| transcript.whisperx[126].start |
4292.998 |
| transcript.whisperx[126].end |
4293.018 |
| transcript.whisperx[126].text |
導覽委員： |
| transcript.whisperx[127].start |
4313.799 |
| transcript.whisperx[127].end |
4333.812 |
| transcript.whisperx[127].text |
提醒大家不要照本宣科不要喋喋不休不能以一套台詞講騙所有人而且很重要的是沒有人想聽導覽員說教像我們園區我們機構的主旨真的非常容易淪於說教這件事情要講什麼白色恐怖的歷史要講一些什麼受難的歷史 |
| transcript.whisperx[128].start |
4335.633 |
| transcript.whisperx[128].end |
4355.091 |
| transcript.whisperx[128].text |
總之會帶著一些很嚴肅的教育性在裡面那這時候到底要怎麼樣把原本聽起來很像說教的東西轉化成一個故事轉化成一個大家都覺得聽起來有被感動 有被觸動或真的有所感受的一個導覽內容其實是一個還蠻不簡單的事情 |
| transcript.whisperx[129].start |
4356.912 |
| transcript.whisperx[129].end |
4357.933 |
| transcript.whisperx[129].text |
小學生小學生小學生小學生 |
| transcript.whisperx[130].start |
4381.596 |
| transcript.whisperx[130].end |
4400.934 |
| transcript.whisperx[130].text |
你知道嗎所有的年齡層裡面唯有小學生是你不管講什麼他們都有回應你不管問什麼他們都會搶著搶答舉手所以跟小學生其實真的是一個他們最有回應的感覺最有回應的觀眾像大學生啊他們真的都 |
| transcript.whisperx[131].start |
4402.438 |
| transcript.whisperx[131].end |
4402.958 |
| transcript.whisperx[131].text |
國中生：導覽解說實務與技巧： |
| transcript.whisperx[132].start |
4426.312 |
| transcript.whisperx[132].end |
4444.135 |
| transcript.whisperx[132].text |
有一個學生他做了奇怪的事他有發現嗎有沒有那個池子裡面有一隻烏龜有一個男生對著他比中指你有看到嗎那覺得很奇怪你是幹嘛對烏龜比中指是怎樣嗎但這就是國中生 |
| transcript.whisperx[133].start |
4445.1 |
| transcript.whisperx[133].end |
4473.389 |
| transcript.whisperx[133].text |
我看過那個相關的書去形容國中生國中這個年齡層就是一群沒有失去理性的人就失去腦袋的人就他們當時你知道正在成長在青春期荷爾蒙上來所以比較沒有辦法用我們現在你知道比較正常比較穩定大人的思考方式或應對方式在面對這個世界所以很多事情你會覺得他們做起來很無裡頭有沒有很沒有理性然後很莫名其妙你幹嘛平白無故生一個中指對著師 |
| transcript.whisperx[134].start |
4474.749 |
| transcript.whisperx[134].end |
4499.485 |
| transcript.whisperx[134].text |
水池裡的一隻烏龜但這就是國中生各位朋友這就是國中生我覺得有時候國中生算是比較在待導覽的過程當中會要多花一點心思去吸引他們的注意力他們也會有時候愛理不理的啊他們不像小學生你問他什麼每個人都超級熱情的要回答我甚至要跟我講話要跟我聊天沒有國中生你要花一點 |
| transcript.whisperx[135].start |
4500.605 |
| transcript.whisperx[135].end |
4502.527 |
| transcript.whisperx[135].text |
這張照片發生什麼事? |
| transcript.whisperx[136].start |
4511.871 |
| transcript.whisperx[136].end |
4537.529 |
| transcript.whisperx[136].text |
欸 有人直接就在你面前蹲下來你做何感想有沒有 其實我沒有覺得他們看起來真的很不想聽但是我們園區我們是一個有很大量戶外空間的地方基本上我們園區有個問題就是沒有很多椅子休息所以真的有的時候我真的覺得不管是認真或不認真的人最後都還是會累但是我們大人會ㄍㄧㄥ一下你知道腳再累在那邊 你知道 |
| transcript.whisperx[137].start |
4543.526 |
| transcript.whisperx[137].end |
4560.474 |
| transcript.whisperx[137].text |
我們大人會演一下但是對不起高中生不會喔他們直接在你面前蹲下來你在什麼導覽員你的感覺怎麼樣你要怎麼樣處理這件事情快速結束所以你看這就是高中生喔 |
| transcript.whisperx[138].start |
4561.574 |
| transcript.whisperx[138].end |
4587.158 |
| transcript.whisperx[138].text |
各位朋友我們各個年齡層都有各個年齡層他們的特質所以這時候你的整個導覽過程你要了解這些人他們的特質他們的需求你其實就比較能夠把他們的注意力hold住讓他們比較能夠專心或是冷靜的聽你把導覽講完欸這是成人請問這成人在幹嘛沒有老師不在這邊基本上這個團體他們已經走進去了 |
| transcript.whisperx[139].start |
4591.311 |
| transcript.whisperx[139].end |
4592.152 |
| transcript.whisperx[139].text |
導覽解說實務與技巧．事由：導覽解說實務與技巧．事由．導覽解說實務與技巧． |
| transcript.whisperx[140].start |
4610.43 |
| transcript.whisperx[140].end |
4634.281 |
| transcript.whisperx[140].text |
他會有自己的主見 其實每個年齡層都有自己的主見但是我們是大人了 我們一方面可以演但一方面如果我們真的想聊天 是不是就站在旁邊聊天想脫隊就脫隊是會怎樣嗎 這就是成人成人是會演的 也就是說我們會表現禮貌但成人也有主見 今天我不想聽 我就是不想聽我要去上廁所我就走了 |
| transcript.whisperx[141].start |
4635.361 |
| transcript.whisperx[141].end |
4660.395 |
| transcript.whisperx[141].text |
對 我想要逛商店我就去了我要多多我就多堆他是沒有在care這件事的所以你會發現每個年齡層是不是都有他要特別注意的問題所以在實際上場的時候你會經過幾個過程第一個 資料閱讀 這不用講了吧第二個 你很常會在心中先想一下你打算怎麼講想一下你的資料要怎麼傳然後再來 獨自演練你們會不會自己默默練習 |
| transcript.whisperx[142].start |
4661.756 |
| transcript.whisperx[142].end |
4663.636 |
| transcript.whisperx[142].text |
導覽解說實務與技巧．事由．事由導覽解說實務與技巧．事由導覽解說實務與技巧． |
| transcript.whisperx[143].start |
4691.343 |
| transcript.whisperx[143].end |
4708.381 |
| transcript.whisperx[143].text |
那這個冰山的讀在講什麼我想講的是閱讀這件事情就是你要知道的東西海平面以下是你讀的資料海平面以上通常是你講出來的東西這意味著其實你每次要讀進去的東西都比你講出來的東西怎樣多很多你們有這種感覺嗎這沒有辦法 |
| transcript.whisperx[144].start |
4711.284 |
| transcript.whisperx[144].end |
4738.525 |
| transcript.whisperx[144].text |
你說我只想讀跟海平面上那個冰山一樣大的資料量不可能因為你導覽結束你一定會碰到或導覽過程你會碰到遊客有各式各樣的問題你為了要能夠好好的回答這個問題其實你要了解的東西永遠都比你要講出去的東西多很多我通常會很直接的講不管我今天是面對那個剛要踏入導覽服務的朋友們 |
| transcript.whisperx[145].start |
4739.245 |
| transcript.whisperx[145].end |
4765.83 |
| transcript.whisperx[145].text |
還是你們已經看起來非常有經驗的朋友們我們就是接受這件事情我們要讀的資料永遠都比我們要講出去的東西多很多這個就是導覽員的宿命導覽員必須在開始導覽之前就把主題弄得很熟因為當觀眾察覺到導覽員對某些資訊並不確定的時候觀眾通常會變得很不自在你們有過這個經驗嗎 |
| transcript.whisperx[146].start |
4767.41 |
| transcript.whisperx[146].end |
4767.53 |
| transcript.whisperx[146].text |
委員．導覽解說 |
| transcript.whisperx[147].start |
4786.536 |
| transcript.whisperx[147].end |
4786.896 |
| transcript.whisperx[147].text |
台灣歷史背景 |
| transcript.whisperx[148].start |
4802.402 |
| transcript.whisperx[148].end |
4802.522 |
| transcript.whisperx[148].text |
導覽委員．導覽委員．導覽委員． |
| transcript.whisperx[149].start |
4825.314 |
| transcript.whisperx[149].end |
4844.011 |
| transcript.whisperx[149].text |
我的意思是其實觀眾的感覺是很敏銳的如果你真的沒有準備好其實聽得出來所以這也是我們導覽員的一個宿命就是我覺得不管是什麼情況之下我們上場之前總是要把我們準備的內容怎樣弄得很熟練那這就要靠大量的練習 |
| transcript.whisperx[150].start |
4845.652 |
| transcript.whisperx[150].end |
4867.069 |
| transcript.whisperx[150].text |
那我只是舉例這是我們景美園區如果有來過的朋友可能會對於這樣子的一個這是鳥看圖啦但也許會對其中幾個建築物有印象我只想說我們的園區有好幾棟建築物都是展間可以開放參觀但是每棟建築物它興建的年代都不一樣比如說有1957年興建的有1967年興建的有1977年興建的有1986年興建的 |
| transcript.whisperx[151].start |
4874.795 |
| transcript.whisperx[151].end |
4897.232 |
| transcript.whisperx[151].text |
1992年新建的每個時期新建的建築都不一樣它的功能一定有經過怎樣轉換所以這時候我為了要準備一個園區的導覽我要了解什麼第一個白色恐怖大歷史這大歷史一定要講啊因為每個第一次來的人你一定要告訴他白色恐怖從哪一年開始從哪一年結束這就是大歷史 |
| transcript.whisperx[152].start |
4898.132 |
| transcript.whisperx[152].end |
4927.002 |
| transcript.whisperx[152].text |
還有呢我們園區過去是臺灣警備總司令部軍法處的所在警備總司令部是一個單位軍法處是下面的一個單位所以我不僅要了解警備總部本身他的這個單位是怎麼出現的我還要了解軍法處這個單位那他在幹嘛因為軍法處曾經有在兩個不同的地點他在前十幾年的時間剛好就在這附近軍法處是在喜來登大飯店那個地方 |
| transcript.whisperx[153].start |
4927.782 |
| transcript.whisperx[153].end |
4948.38 |
| transcript.whisperx[153].text |
我們軍法處過去是如果大家有聽過政治犯或政治受難者其實軍法處就是在審判政治犯的地方以前審判政治犯的軍法處是在喜來登大飯店那個位置那他在1967年68年的時候他把整個單位軍法處這個單位簽到新店就是我們現在園區所在的地方 |
| transcript.whisperx[154].start |
4948.84 |
| transcript.whisperx[154].end |
4975.169 |
| transcript.whisperx[154].text |
所以等於就是政治犯的審判以前是送到喜來頓大飯店這個地方 靠近台北火車站它是一個精華地帶 它是一個鬧區它是一個都市高度發展的地方但1967年68年之後 他就把這個單位簽到一個新殿溪旁邊的一個河岸地就是一個比較郊區 比較隱蔽的地帶所以光軍閥處就有這樣子的一個嚴格那你是不是也要弄清楚 |
| transcript.whisperx[155].start |
4975.789 |
| transcript.whisperx[155].end |
5000.91 |
| transcript.whisperx[155].text |
你的導覽可能會提到或觀眾會有興趣然後呢 我們的軍閥處它所在的地方是新店20張所以我可能也要把20張的一個演變弄清楚我才會知道20張以前其實是河岸你知道河會沖刷嘛河岸淤積的一個地方然後它是農田它很長時間大家是在那邊耕種的那後來那邊蓋了一所學校學校遷走之後軍閥處才遷進去 |
| transcript.whisperx[156].start |
5003.152 |
| transcript.whisperx[156].end |
5032.075 |
| transcript.whisperx[156].text |
這就是屬於二十章的嚴格然後呢我剛說了園區裡面有這麼多棟建築物每棟建築物的興建跟使用它的年代不一樣它的功能不一樣它提供裡面在幹嘛那個意義是什麼也不一樣然後我們園區有關過這麼多審判過這麼多不同時代的政治犯每個政治犯的經歷都不一樣所以我光一個導覽我可能就啪啪啪啪啪這幾點我都要弄清楚所以事實上我相信你們也是一樣 |
| transcript.whisperx[157].start |
5032.896 |
| transcript.whisperx[157].end |
5037.638 |
| transcript.whisperx[157].text |
導覽一個立法院：導覽一個立法院：導覽一個立法院：導覽一個立法院：導覽一個立法院：導覽一個立法院：導覽一個立法院： |
| transcript.whisperx[158].start |
5052.245 |
| transcript.whisperx[158].end |
5078.442 |
| transcript.whisperx[158].text |
那在這個培養的過程當中我覺得有幾個可以建議大家的第一個請其他人聽你導覽給你開放而誠實的回應這段話的重點在開放而誠實也就是像我們常常這個照片就是我們都在聽新進導覽員做導覽聽他解說那解說是一回事讓他練習是一回事但是練習完之後你要給他回饋我覺得那個是很重要的 |
| transcript.whisperx[159].start |
5079.062 |
| transcript.whisperx[159].end |
5081.624 |
| transcript.whisperx[159].text |
委員．導覽解說實務與技巧．事由．導覽解說實務與技巧．事由．導覽解說實務與技巧．事由．導覽解說實務與技巧． |
| transcript.whisperx[160].start |
5103.996 |
| transcript.whisperx[160].end |
5109.218 |
| transcript.whisperx[160].text |
總之我覺得開放而誠實很重要誠實才能夠讓一個正在訓練導覽能力的人知道他到底什麼地方做對了什麼地方還要再加強 |
| transcript.whisperx[161].start |
5130.966 |
| transcript.whisperx[161].end |
5148.736 |
| transcript.whisperx[161].text |
所以我覺得這件事情其實對培養導覽員是很有用的那其次呢我們偶爾會讓新進導覽員在練習的時候錄音錄影事後讓他自己重聽或重看自我檢討很多很多那個錄音說不習慣聽自己的聲音說很多導覽員他們都會說我們不想錄音我們覺得聽自己的聲音很尷尬但我覺得 |
| transcript.whisperx[162].start |
5157.004 |
| transcript.whisperx[162].end |
5171.238 |
| transcript.whisperx[162].text |
我相信每個人都有這種經驗你上台講是一回事你下台之後別人跟你講說我跟你說你剛剛講到一個什麼東西你的講法怪怪的然後你會想說 有嗎我剛剛是這樣講嗎你確定我是這個用詞嗎我不知道大家有沒有過這種經驗 |
| transcript.whisperx[163].start |
5174.241 |
| transcript.whisperx[163].end |
5174.261 |
| transcript.whisperx[163].text |
導覽委員 |
| transcript.whisperx[164].start |
5194.346 |
| transcript.whisperx[164].end |
5221.447 |
| transcript.whisperx[164].text |
其實這個真的要靠你錄音你會比較準確的去掌握原來我的講話方式是這樣我足夠內容的方式是這樣其次我覺得錄影就是手機錄影蠻重要的你有沒有發現站在台上或站在人的面前你會有很多不自覺的小動作你自己不知道比如說我之前我最近訓練了一個導覽員他是一個很年輕的一個男生他等於要講導覽30分鐘 |
| transcript.whisperx[165].start |
5223.888 |
| transcript.whisperx[165].end |
5246.717 |
| transcript.whisperx[165].text |
從頭到尾都會一直這樣喔 每一句話都要這樣喔我那時候看了十分鐘我頭都暈了欸我想說你的手可不可以放下來你讓我們大家可以怎樣稍微平靜的聽你講話專心的聽你講話而不是一直被你的那個很激動的手勢怎樣拉到吸引注意力因為當一個人從頭到尾不斷的手在你面前這樣揮這樣揮這樣揮這樣揮其實 |
| transcript.whisperx[166].start |
5249.958 |
| transcript.whisperx[166].end |
5275.918 |
| transcript.whisperx[166].text |
聽的人很辛苦的耶我們不知道大家有沒有發現不是一直做手勢不一定是好的那其實會增加聽的人他的負擔因為他要很專心聽你講話他還要注意一直不斷的沒有辦法你知道把你的手勢你知道他沒有辦法避開你的手勢因為你就在他面前這樣一直講話一直講話一直講話一直做手勢其實這樣對聽的人是很辛苦的那 |
| transcript.whisperx[167].start |
5276.698 |
| transcript.whisperx[167].end |
5291.412 |
| transcript.whisperx[167].text |
因為你知道每次跟他講他都不自覺他都覺得我還好啊我這個手勢就是為了要讓大家怎樣覺得我講的話更生動所以我做手勢其實是有原因的欸 手勢要在重要的地方出現而不是每一段每一句話都要這樣 |
| transcript.whisperx[168].start |
5292.353 |
| transcript.whisperx[168].end |
5321.597 |
| transcript.whisperx[168].text |
所以這時候你要讓他知道這件事情真的很累直接錄影給他看所以我就錄我只錄了三分鐘因為我也覺得很累我就錄了三分鐘讓他知道說他的手從頭到尾都沒有放下來過那他也知道對其實他自己這個問題其實還蠻嚴重的了所以他後來就有克制自己的手放下來放下來所以基本上錄影是有幫助我們人在講話會有很多不自覺小動作我故意的 |
| transcript.whisperx[169].start |
5321.857 |
| transcript.whisperx[169].end |
5332.437 |
| transcript.whisperx[169].text |
你們想要抓頭髮嗎?想要摸一下?想要摸一下?然後想要靠一下?想要靠一下?其實我們講話會有這些問題 |
| transcript.whisperx[170].start |
5333.959 |
| transcript.whisperx[170].end |
5357.247 |
| transcript.whisperx[170].text |
那事實上導覽員是要控制自己的肢體你不僅要講話注意自己講話的內容你還要控制你的肢體在適當的時候做出可以引起大家注意力的手勢增加影響力的手勢所以這個事情有的時候如果有人真的願意幫你錄影讓你看一下你從頭到尾講話是什麼樣子我覺得其實對於調整你自己的導覽 |
| transcript.whisperx[171].start |
5358.447 |
| transcript.whisperx[171].end |
5358.647 |
| transcript.whisperx[171].text |
：導覽解說實務與技巧８ |
| transcript.whisperx[172].start |
5379.625 |
| transcript.whisperx[172].end |
5400.331 |
| transcript.whisperx[172].text |
一篇文章的內容所以我相信你們也會有這種比如說分層小組或是大家志同道合的朋友們也許大家有機會有空的時候就坐下來討論可能我們又新看了哪一篇文章我們又新從哪邊得到了哪個跟立法院有關的導覽的知識分享給大家 |
| transcript.whisperx[173].start |
5400.811 |
| transcript.whisperx[173].end |
5403.292 |
| transcript.whisperx[173].text |
每次做完一件事情 評估自己做完這件事情的成果導覽練習的成果會有人給你回饋 |
| transcript.whisperx[174].start |
5425.402 |
| transcript.whisperx[174].end |
5425.682 |
| transcript.whisperx[174].text |
學習迴圈 |
| transcript.whisperx[175].start |
5445.086 |
| transcript.whisperx[175].end |
5445.586 |
| transcript.whisperx[175].text |
導覽解說實務與技巧． |
| transcript.whisperx[176].start |
5466.295 |
| transcript.whisperx[176].end |
5474.705 |
| transcript.whisperx[176].text |
跟語言有關的功能都在左腦 等一下我最後會講到 左腦管講話管邏輯思維 我們導覽很常要靠邏輯思維來建構然後呢 講話要順暢 那都是左腦在管的 |
| transcript.whisperx[177].start |
5482.254 |
| transcript.whisperx[177].end |
5496.848 |
| transcript.whisperx[177].text |
左腦有這樣子的一個神經通路他在管講話跟清楚解釋想法你只要越常講越常去做導覽或是導覽練習你這個神經受到的刺激越多就會越有效 |
| transcript.whisperx[178].start |
5497.669 |
| transcript.whisperx[178].end |
5518.287 |
| transcript.whisperx[178].text |
所以基本上就是鼓勵所有的人你就是要常常講導覽常常練習導覽那你的導覽就會講得越來越好這個都跟你的大腦有關喔這個是真的然後呢導覽員若是可以在一段短時間內便實際帶領許多的團體參觀那麼他很快就會學到哪幾種口語風格是最有效的 |
| transcript.whisperx[179].start |
5524.352 |
| transcript.whisperx[179].end |
5549.8 |
| transcript.whisperx[179].text |
假扮成遊客或是觀摩其他導覽員的做法也很有幫助但是這些都無法取代自己親自上陣所得到的第一手經驗這在講什麼因為我的導覽員很常會跟我說小花你再給我一個月的時間你讓我準備一下我現在還沒有準備好我還沒有搞清楚你再讓我多看幾天書那我覺得我上場的時候我就可以更有自信我就說不 謝謝 |
| transcript.whisperx[180].start |
5551.9 |
| transcript.whisperx[180].end |
5579.688 |
| transcript.whisperx[180].text |
該說好你該什麼時候講給我們聽你就是要按表操課因為其實你只有真的講出來你才會知道你到底理解了多少你到底在你讀的跟你講話之間中間的連結有多強基本上我們讀的跟我們嘴巴講出來的未必一致大部分的情況我們的思考會跟不上我們講話的速度也就是我們講話速度很快可是你未必每句話 |
| transcript.whisperx[181].start |
5580.808 |
| transcript.whisperx[181].end |
5599.594 |
| transcript.whisperx[181].text |
你的大腦真的都有思考過你這樣講話是你想講的是最適當的這個用字表達是最OK的沒有通常大腦想的速度比較慢可是講話很快一下子就講出來了所以基本上為了讓你的大腦思考的速度跟你講話的速度是一致的 |
| transcript.whisperx[182].start |
5600.454 |
| transcript.whisperx[182].end |
5616.802 |
| transcript.whisperx[182].text |
這樣子你講話的內容才會怎樣是你大腦所想的內容這件事情就必須要靠大量的練習讓你思考的速度跟你講話的速度是一致的你就不會怎樣像我們在職場上很常怎樣脫口而出得罪人這個就是 |
| transcript.whisperx[183].start |
5618.348 |
| transcript.whisperx[183].end |
5645.036 |
| transcript.whisperx[183].text |
思考的速度沒有跟上講話的速度你很快情緒就反應就講出來結果後來才覺得我剛剛這樣講是不是得罪誰了是不是有誰玻璃心受傷了這個時候我們導覽員就是在練習講話的速度跟思考的速度它是同步的那你每講一句話你都知道你自己在講什麼這個其實是一個功夫是要練習的 |
| transcript.whisperx[184].start |
5646.756 |
| transcript.whisperx[184].end |
5647.077 |
| transcript.whisperx[184].text |
手勢身體前傾 主動姿勢 |
| transcript.whisperx[185].start |
5662.551 |
| transcript.whisperx[185].end |
5662.731 |
| transcript.whisperx[185].text |
：導覽解說實務與技巧：完整會議 |
| transcript.whisperx[186].start |
5677.968 |
| transcript.whisperx[186].end |
5704.363 |
| transcript.whisperx[186].text |
這是一個很生動的一個區域讓你做手勢都很有力量當然你不用去背啦 什麼眉毛一下 肚臍一下雙手平身 這個也不用背可是基本上你手勢做得過高過低都沒有什麼效果你的手勢就是要做在大概你眼前你知道你那個臉到胸的前面的這個範圍這個手勢是大家最能夠一下子就看到然後知道你的手勢想要表達什麼 |
| transcript.whisperx[187].start |
5706.4 |
| transcript.whisperx[187].end |
5725.49 |
| transcript.whisperx[187].text |
那在口語方面呢 我們會建議速度平穩 咬字清晰 減少口頭禪 墜字 音量你可以大聲或小聲 音調 異樣頓挫 有的時候你講話停頓 強調關鍵字 遊客會更清楚你現在這件事情 這個字很重要 |
| transcript.whisperx[188].start |
5726.15 |
| transcript.whisperx[188].end |
5750.391 |
| transcript.whisperx[188].text |
避免簡稱或專業術語注意呼吸的聲音那對於那種比較不熟練導覽的人我通常都建議速度平穩超級重要欸你不覺得我們平常講話很快欸你以為別人都聽得懂 其實沒有因為通常遊客他不是用看的 他用聽的用聽的講話要理解你的意思是比用看的困難很多這個是有學術證明的 |
| transcript.whisperx[189].start |
5750.871 |
| transcript.whisperx[189].end |
5750.931 |
| transcript.whisperx[189].text |
主席 |
| transcript.whisperx[190].start |
5772.961 |
| transcript.whisperx[190].end |
5773.742 |
| transcript.whisperx[190].text |
你這樣是不是聽得很清楚? |
| transcript.whisperx[191].start |
5802.199 |
| transcript.whisperx[191].end |
5802.62 |
| transcript.whisperx[191].text |
主席 |
| transcript.whisperx[192].start |
5816.87 |
| transcript.whisperx[192].end |
5837.63 |
| transcript.whisperx[192].text |
你這樣子你就可以很清楚你在講話你就會聽得很清楚你自己的音有沒有發的比較正確我沒有覺得導覽一定要自贈搶元 真的我覺得不同的講話方式不同的風格或不同的口音其實都會帶來一種很特別的效果專屬於這個人的風格但是總之我們要謹記一件事情 |
| transcript.whisperx[193].start |
5838.431 |
| transcript.whisperx[193].end |
5840.633 |
| transcript.whisperx[193].text |
大家可以理解嗎 可以理解對不對 |
| transcript.whisperx[194].start |
5867.053 |
| transcript.whisperx[194].end |
5892.905 |
| transcript.whisperx[194].text |
這就是我剛剛在講的許多人缺乏一邊審視某個物件又能同時專心聽講的能力尤其如果你要講的這個東西非常的複雜或者是遊客其實對他不熟悉的時候他都要花很多力去聽你講話所以這時候我們能夠做的就是能夠讓他們聽得不費力能夠讓他們很輕鬆然後就可以帶一些東西回家其實這就已經是一個很棒的導覽了 |
| transcript.whisperx[195].start |
5894.385 |
| transcript.whisperx[195].end |
5918.501 |
| transcript.whisperx[195].text |
肢體我們剛剛有講過在眉毛以下 肚臍上 雙手平身這個範圍做的肢體做的肢體圓是最有效的 最有力的那你還可以注意什麼第一個 面帶微笑抬頭挺胸 雙腳與肩同寬 眼神接觸避免無意識的動作雙手不要插進口袋 不要依靠牆壁或砧板 |
| transcript.whisperx[196].start |
5920.123 |
| transcript.whisperx[196].end |
5925.193 |
| transcript.whisperx[196].text |
其實我對我同事 因為他們都年輕院 剛來上班你知道他們每次講導覽給我們資深的人聽都很緊張 所以從頭到尾臉都這樣 |
| transcript.whisperx[197].start |
5930.182 |
| transcript.whisperx[197].end |
5954.685 |
| transcript.whisperx[197].text |
然後這時候我就會說你要不要笑一下你知道你不要把整個氣氛搞得我也很緊張氣氛輕鬆一下來 帶個微笑其實你會發現有時候你很緊張或是你太專心的時候你會忘記笑欸所以忘記欸 面對微笑不是本能欸面對微笑是要提醒自己的那我都會希望欸 我的心境導覽員你什麼其他 |
| transcript.whisperx[198].start |
5955.886 |
| transcript.whisperx[198].end |
5968.611 |
| transcript.whisperx[198].text |
在練習沒關係但至少記得你每次要做導覽練習或要做導覽的時候面帶微笑那你看右邊那個那是我同事你知道他們年輕人啊很喜歡做一個動作 |
| transcript.whisperx[199].start |
5971.674 |
| transcript.whisperx[199].end |
5973.615 |
| transcript.whisperx[199].text |
問他問題不知道怎麼回答或很害羞的時候他就這樣 |
| transcript.whisperx[200].start |
6000.273 |
| transcript.whisperx[200].end |
6000.674 |
| transcript.whisperx[200].text |
：導覽解說實務與技巧：完整會議 |
| transcript.whisperx[201].start |
6015.951 |
| transcript.whisperx[201].end |
6039.45 |
| transcript.whisperx[201].text |
我那時候面試就想說他這樣可以當導覽員嗎這太奇怪了但後來還是錄取他啦但其實他導覽後來表現得非常好只不過你會發現不管是口語或肢體其實都需要怎樣經過練習那個不是自然的我們導覽員說的一切最後完美的呈現出來都不是自然的但是我們會讓他看起來怎樣很自然 |
| transcript.whisperx[202].start |
6040.951 |
| transcript.whisperx[202].end |
6068.296 |
| transcript.whisperx[202].text |
是不是很厲害好 我們來看NG沒有 這沒有NG你會發現你看我們的導覽員是那個很條文的弟弟他手這樣子的時候你有沒有發現那個小學生手也跟著這樣所以你有沒有發現肢體有傳染力你不要以為你做的肢體觀眾沒注意很多觀眾他會很下意識的去做出你做的那個手勢或動作有沒有 肢體是很有傳染力的 |
| transcript.whisperx[203].start |
6069.332 |
| transcript.whisperx[203].end |
6080.763 |
| transcript.whisperx[203].text |
然後呢 剛剛 這個就是眉毛一下 肚臍上那個區域做的這個手勢都非常的怎樣 非常的正確 非常的怎樣 吸引人的注意喔 |
| transcript.whisperx[204].start |
6082.096 |
| transcript.whisperx[204].end |
6102.877 |
| transcript.whisperx[204].text |
那這個是我們的前輩在導覽你有沒有發現他就是雙手平伸出去在那個我剛剛說那個範圍內所以攝影師拍照的人是會捕捉那個很生動的那一刻有沒有攝影師就把那個手捕捉下來你就知道肢體在那個範圍內做動作其實是很有力量的一件事情 |
| transcript.whisperx[205].start |
6104.959 |
| transcript.whisperx[205].end |
6124.896 |
| transcript.whisperx[205].text |
前輩 他在講二樓 他在講那個二樓的地方 所以觀眾就會怎樣 拿手機在排方向性 有沒有 你要觀眾看哪邊 你的肢體指出來 大家就會跟著你的肢體但我通常啊 不會叫我的導覽員用手指 我們會用手掌去比 用手指其實很奇怪 |
| transcript.whisperx[206].start |
6125.296 |
| transcript.whisperx[206].end |
6152.185 |
| transcript.whisperx[206].text |
有沒有這樣比 有時候會讓人家覺得不禮貌其實我們是會用手掌 但因為他們前 老人家我們 不是 前輩啦 我們都很尊重所以基本上 欸 他們有的時候忍不住用手指的時候 我們就笑笑待過好 眼神接觸 你會發現當你都有在看你的觀眾講話的時候你講話的情緒會傳達給你的觀眾所以 欸 這些高中的妹妹 有沒有每個人的臉看起來都很 |
| transcript.whisperx[207].start |
6152.585 |
| transcript.whisperx[207].end |
6154.206 |
| transcript.whisperx[207].text |
什麼叫做一公尺 什麼叫兩公尺 |
| transcript.whisperx[208].start |
6180.908 |
| transcript.whisperx[208].end |
6182.668 |
| transcript.whisperx[208].text |
發言委員：完整 |
| transcript.whisperx[209].start |
6210.58 |
| transcript.whisperx[209].end |
6234.24 |
| transcript.whisperx[209].text |
所以基本上有沒有眼神距離能夠看清楚彼此的表情的這個距離非常的重要因為你的眼神你臉上的表情你的肢體動作在這個距離裡面它都有強大的感染力去渲染出來讓你的觀眾可以感受到你現在要講一個很激動的事你要講一個比如說很悲傷的事情你要講一個激勵人心的事情都要靠這個距離範圍來營造出來 |
| transcript.whisperx[210].start |
6241.448 |
| transcript.whisperx[210].end |
6244.989 |
| transcript.whisperx[210].text |
導覽解說實務與技巧．事由：導覽解說實務與技巧．事由．導覽解說實務與技巧．事由．導覽解說實務與技巧．事由．導覽解說實務與技巧． |
| transcript.whisperx[211].start |
6267.376 |
| transcript.whisperx[211].end |
6281.449 |
| transcript.whisperx[211].text |
他們就自然而然的有自己的小世界了這個真的是超級明顯的這就是一個很適當的一個距離你會發現大家會這不是規定大家這樣站但是大家會在那個彼此覺得最適當的距離站成一個半圓圍繞著導覽員 |
| transcript.whisperx[212].start |
6283.331 |
| transcript.whisperx[212].end |
6303.912 |
| transcript.whisperx[212].text |
所以基本上 這個就是一個非常適當的距離喔不做眼神接觸 姿勢僵硬 手勢很少的人 比較不善於影響和說服他人這就是告訴大家 肢體是非常有力量的你在口語 你知道 我背了很多資料 我練習了很久我現在可以講得很順暢 我可以這樣 |
| transcript.whisperx[213].start |
6304.893 |
| transcript.whisperx[213].end |
6319.498 |
| transcript.whisperx[213].text |
講得很有感染力讓大家知道我今天在講什麼但是不要忘記你的肢體有的時候是觀眾他怎樣他catch到的是你的肢體未必能夠catch你所有的內容但是他會catch到你的肢體想要傳達出來的這個力量 |
| transcript.whisperx[214].start |
6322.339 |
| transcript.whisperx[214].end |
6348.864 |
| transcript.whisperx[214].text |
那 善用地圖也就是如果你們會涉及到比如說街區戶外的導覽這時候 方位很重要那方位就是怎樣提供地圖 或者是現場右邊就是現場如果有地圖可以看你就可以直接利用現場的地圖來告訴大家欸 你現在我們在哪邊我們接下來要怎麼走然後我們等一下要講什麼讓大家知道到底欸 這個方位是怎樣我現在所在的位置這個也很重要 |
| transcript.whisperx[215].start |
6350.244 |
| transcript.whisperx[215].end |
6374.128 |
| transcript.whisperx[215].text |
手拿資料 不知道你們會不會很喜歡手拿資料我本人是不習慣 所以我有一次需要拿資料來導覽的時候我就發現 我不知道怎麼站才能讓大家看得很清楚我的資料所以基本上 手拿資料其實也是一種練習像我們左邊那個老師 他因為個子比較嬌小他比我還 他大概到我這邊那你會發現他資料拿得太低 有的時候大家未必看得到 |
| transcript.whisperx[216].start |
6374.648 |
| transcript.whisperx[216].end |
6376.109 |
| transcript.whisperx[216].text |
導覽解說實務與技巧．事由：導覽解說實務與技巧．事由．導覽解說實務與技巧．事由．導覽解說實務與技巧． |
| transcript.whisperx[217].start |
6402.432 |
| transcript.whisperx[217].end |
6425.674 |
| transcript.whisperx[217].text |
導覽員：導覽員 |
| transcript.whisperx[218].start |
6425.914 |
| transcript.whisperx[218].end |
6425.934 |
| transcript.whisperx[218].text |
導覽委員 |
| transcript.whisperx[219].start |
6442.036 |
| transcript.whisperx[219].end |
6470.728 |
| transcript.whisperx[219].text |
那下雨天的時候怎麼拿雨傘因為你手上又有雨傘你手上可能又有一個資料要講你身上又有麥克風這時候很容易手忙腳亂所以下雨天的時候總是要那個就沒有辦法不撐傘了嘛那你總是要練習一下怎麼做讓你自己怎樣最自然最自在那像右邊是我去基隆町導覽基隆就是很常會下雨的地方一飄雨的時候那導覽員很厲害他是一個阿姨他戴那個帽子就是防潑水的帽子 |
| transcript.whisperx[220].start |
6471.528 |
| transcript.whisperx[220].end |
6474.069 |
| transcript.whisperx[220].text |
導覽解說實務與技巧．事由：導覽解說實務與技巧：完整會議 |
| transcript.whisperx[221].start |
6497.719 |
| transcript.whisperx[221].end |
6503.316 |
| transcript.whisperx[221].text |
好現在是NG這就是我這是我第一年在導覽我什麼地方NG了大家 |
| transcript.whisperx[222].start |
6506.591 |
| transcript.whisperx[222].end |
6527.397 |
| transcript.whisperx[222].text |
對 這就是那個池子就是剛剛國中生對烏龜比中指的那個池子我就是那一種啊有高起來的我腳就是想要擺上去其實很不雅觀我們導覽員就是好好的站著所以基本上當時站在我旁邊是我的長官因為他在看我導覽他就拍下來了 |
| transcript.whisperx[223].start |
6529.078 |
| transcript.whisperx[223].end |
6552.896 |
| transcript.whisperx[223].text |
結束的時候他就跟我說小花來我跟你說你腳不要放上去我就會知道我自己沒有感覺因為我很喜歡抬腳所以你不會有感覺因為那是一個很自然的動作但是當他告訴我之後而且又拍下照片之後我就會知道原來這個姿勢它並不好看有沒有所以其實有人在幫你注意有人幫你拍照或錄影很重要 |
| transcript.whisperx[224].start |
6554.492 |
| transcript.whisperx[224].end |
6566.356 |
| transcript.whisperx[224].text |
MG請問發生什麼事接下來的MG照片怎麼樣他有點不是不是對交怎麼了對 |
| transcript.whisperx[225].start |
6575.305 |
| transcript.whisperx[225].end |
6575.525 |
| transcript.whisperx[225].text |
哪裏NG |
| transcript.whisperx[226].start |
6597.841 |
| transcript.whisperx[226].end |
6597.861 |
| transcript.whisperx[226].text |
導覽委員 |
| transcript.whisperx[227].start |
6612.489 |
| transcript.whisperx[227].end |
6636.856 |
| transcript.whisperx[227].text |
哈囉哈囉 你讓你的身體永遠都敞開 面對遊客你不要把他擋起來 有沒有 我現在麥克風就拿右手我用左手指 那如果我的位置在這邊呢你不是這樣嗎 對不對 這樣很K你的手其實就是阻擋了導覽導覽員跟遊客之間的互動你的手這樣很K 所以你應該要換 換手拿麥克風這樣子指 有沒有 |
| transcript.whisperx[228].start |
6637.296 |
| transcript.whisperx[228].end |
6637.536 |
| transcript.whisperx[228].text |
主席 |
| transcript.whisperx[229].start |
6667.876 |
| transcript.whisperx[229].end |
6694.567 |
| transcript.whisperx[229].text |
這怎麼了 這兩個人都怪怪的對啊 他到底在幹嘛他是我們前輩啦你知道長輩我都不好意思講他那一次不知道為什麼他是在帶外賓導覽他是我們 他英文很好我們園區外賓超多都是他在帶導覽他就這樣子很開心的把手撐在門上面然後我當時你知道長輩我是不好意思講什麼但是我就見獵行襲立刻拍照片我想說太好了 我下次就 |
| transcript.whisperx[230].start |
6695.247 |
| transcript.whisperx[230].end |
6695.707 |
| transcript.whisperx[230].text |
請大家不要隨便的去... |
| transcript.whisperx[231].start |
6710.724 |
| transcript.whisperx[231].end |
6714.99 |
| transcript.whisperx[231].text |
字幕由 Amara.org 社群提供 |
| transcript.whisperx[232].start |
6731.097 |
| transcript.whisperx[232].end |
6731.497 |
| transcript.whisperx[232].text |
手擦腰 |
| transcript.whisperx[233].start |
6762.537 |
| transcript.whisperx[233].end |
6772.463 |
| transcript.whisperx[233].text |
請問這發生什麼事對怎麼會有人把資料拿在你的臉面前這件事情它違反了我們剛剛說的哪一個原則 |
| transcript.whisperx[234].start |
6779.795 |
| transcript.whisperx[234].end |
6805.41 |
| transcript.whisperx[234].text |
你資料可以拿在胸前那也是一個很對很棒的他身高滿高他180幾公分拿在胸前沒有問題可是你要保持跟觀眾的眼神接觸你怎麼會把資料擋住自己的臉那觀眾會分心因為他會想說我現在要看哪邊有沒有這也是我看到這張照片會很開心沒有啦我想說喔這樣子我講出我東西可以分享你會發現他是有經驗的講師喔大家會不自覺的做出一些 |
| transcript.whisperx[235].start |
6806.531 |
| transcript.whisperx[235].end |
6806.691 |
| transcript.whisperx[235].text |
這要幹嘛? |
| transcript.whisperx[236].start |
6823.017 |
| transcript.whisperx[236].end |
6846.189 |
| transcript.whisperx[236].text |
對 這個距離顯示出一個故事沒有 為什麼距離這麼遠我先說這個不是平常的導覽這個是我在被考核所以他們都是我的考核我的老師或長官有沒有很像那個武俠片武俠高手在那邊對峙有沒有 繞圈圈很恐怖 那個氣氛很恐怖你有沒有發現欸 距離距離可以顯示出這件事喔 |
| transcript.whisperx[237].start |
6847.029 |
| transcript.whisperx[237].end |
6864.406 |
| transcript.whisperx[237].text |
如果是一個大家互動很親切的導覽場合絕對不會有這種距離出現所以在現場不是一個尋常的事情因為我在備考試那就是一個很緊張的狀況所以你會發現肢體距離它都會顯示一切的故事 |
| transcript.whisperx[238].start |
6865.386 |
| transcript.whisperx[238].end |
6884.161 |
| transcript.whisperx[238].text |
這樣大家下次你就可以多注意你去外面如果聽導覽我相信愛導覽有做導覽的人也會喜歡聽導覽你都可以去看看其他導覽員他們在幹嘛那個很有趣就你現在除了去參加活動聽一個新的故事之外你其實會獲得很多這方面的有趣的觀察好 這怎麼樣 |
| transcript.whisperx[239].start |
6889.926 |
| transcript.whisperx[239].end |
6914.113 |
| transcript.whisperx[239].text |
好 我們不要剛剛我們有朋友忍不住笑出來下雨天嘛結果遊客的雨傘撐得很好但導覽員的雨傘開花有沒有 我在背後因為我就是那個要拿雨傘過去的人所以我看到他有帶雨傘可是雨傘開花我就覺得很好笑我就把他帶下來但你想想你平常一定不會想說難道撐傘也需要練習嗎 |
| transcript.whisperx[240].start |
6915.413 |
| transcript.whisperx[240].end |
6939.253 |
| transcript.whisperx[240].text |
需要因為有時候情況很緊急或是你自己不注意的情況之下就會顯示出這麼好笑的畫面我們沒有要笑他啦他很可愛他也是很可愛的同事但是總之你會發現原來我們導覽過程NG的情況一大堆所以這個就要靠怎樣你的練習你的專注還有別人給你的回饋 |
| transcript.whisperx[241].start |
6941.277 |
| transcript.whisperx[241].end |
6966.71 |
| transcript.whisperx[241].text |
好 最後我要說了左腦管理性 右腦管感性理性 我剛剛說嘛 邏輯 語言 文字推理 分析 這個都跟我們導覽很有關係這個是左腦在管的但我們導覽總是會說出我們的感受會有我們的感受放在裡面感受是右腦在管的所以情感 想像 創意這個是右腦在管 |
| transcript.whisperx[242].start |
6967.21 |
| transcript.whisperx[242].end |
6984.049 |
| transcript.whisperx[242].text |
那人既然是左腦跟右腦並用其實我們的導覽也就是理性與感性並重事實加感覺是有影響力的導覽是觸動人心的導覽像我在景美園區工作我在講白色恐怖的歷史 |
| transcript.whisperx[243].start |
6985.13 |
| transcript.whisperx[243].end |
7013.085 |
| transcript.whisperx[243].text |
歷史的事實非常重要因為事實才有說服力不然觀眾想說你在亂講那你這時候就要提出一些證據你要提出一些資料告訴他說這件事情是怎麼樣怎麼樣真的是這樣這樣可是除此之外 這個很理性理性有時候無法感動感覺才有辦法觸動人心我會特別提這件事情是因為我們園區的導覽很常被說你們要客觀 你們要中立客觀中立是理性 |
| transcript.whisperx[244].start |
7014.326 |
| transcript.whisperx[244].end |
7032.491 |
| transcript.whisperx[244].text |
但是如果我從頭到尾我的導覽只在意理性它就是一個無感的導覽但是其實社會大眾或一般人他們需要的是能夠打動他們的感覺所以我會告訴大家理性與感性並重 |
| transcript.whisperx[245].start |
7034.561 |
| transcript.whisperx[245].end |
7061.169 |
| transcript.whisperx[245].text |
什麼叫無感的口述你下次也可以想想看你的內容有沒有一些太多無感的口述這個是我從一個倫敦藍牌導覽員那邊學來的這不是我自己的整理我是從他的講座中獲得所以我有把他的智慧財產權標上去首先沒有視覺也就是你在講一件事情觀眾不是他眼前看到的東西等於他要憑空去想你到底在講什麼那個都很無感 |
| transcript.whisperx[246].start |
7062.049 |
| transcript.whisperx[246].end |
7079.566 |
| transcript.whisperx[246].text |
還有呢 過多的數字﹑人物﹑年代﹑專有名詞像我們白色恐怖歷史會有非常多年代的問題或專有名詞的問題那你真的沒有好好的轉化它那就是很無感的東西他聽完就忘記我一開始我就要說白色恐怖從哪一年到哪一年然後結束的時候問觀眾都會這樣 |
| transcript.whisperx[247].start |
7082.089 |
| transcript.whisperx[247].end |
7082.289 |
| transcript.whisperx[247].text |
主席 |
| transcript.whisperx[248].start |
7099.329 |
| transcript.whisperx[248].end |
7115.088 |
| transcript.whisperx[248].text |
有影響力的傳達出去其實觀眾他未必你知道他一下子就閃過他其實根本就不會給得到或他不會有影響然後呢一個故事如果沒有對立的視角沒有衝突那也是一個無感的故事最後沒有個人的感覺 |
| transcript.whisperx[249].start |
7116.369 |
| transcript.whisperx[249].end |
7116.569 |
| transcript.whisperx[249].text |
委員．導覽解說實務與技巧． |
| transcript.whisperx[250].start |
7133.724 |
| transcript.whisperx[250].end |
7157.546 |
| transcript.whisperx[250].text |
我以下要告訴你的是我個人瞭解了這個前輩的故事之後我感受到什麼也就是我一定會在我的導覽內容裡面加入現在這個是我個人的看法是我個人找到資料看到的或是我個人怎麼樣我個人觀察到的事情那不代表這是機構的立場那也不代表是所有的人都這麼說不是的或是代表這個學界 |
| transcript.whisperx[251].start |
7158.487 |
| transcript.whisperx[251].end |
7186.386 |
| transcript.whisperx[251].text |
已經達成共識不是的有一些事情是我個人想要跟大家分享我會很清楚的讓我的觀眾知道現在是我個人對這件事情的看法對這件事情的解析讓觀眾可以很清楚的知道什麼是我在講和客觀大家都有共識的事情什麼時候我放入了一些我個人的觀察我看大部分的觀眾他們最想聽的就是導覽員你個人你覺得怎麼樣 |
| transcript.whisperx[252].start |
7188.167 |
| transcript.whisperx[252].end |
7215.052 |
| transcript.whisperx[252].text |
你覺得怎麼樣你今天怎麼樣怎麼樣或是你今天這個資料你怎麼整理出來的你怎麼串聯起來的其實觀眾對於這件事情非常有興趣我不知道立法院會不會很在意客觀中立這件事如果有的話我覺得你要在你的導覽內容裡面很明確的表達出來今天這個是根據整個機構的立場或是今天這是我個人覺得怎麼樣怎麼樣這件事情的分辨非常重要 |
| transcript.whisperx[253].start |
7219.791 |
| transcript.whisperx[253].end |
7232.946 |
| transcript.whisperx[253].text |
我從事這個工作十年尤其今年正好十年我感觸很多左邊的照片就是剛剛那個手銬在門上那個前輩他年輕的時候去爬過玉山所以他在排雲山莊拍照 |
| transcript.whisperx[254].start |
7233.687 |
| transcript.whisperx[254].end |
7263.196 |
| transcript.whisperx[254].text |
那我前幾年也去爬了玉山 我不年輕了我快五十歲 四十幾了前幾年四十幾歲我也去爬了玉山我也在排雲山莊拍照然後你有沒有看到前輩他三四十年前去爬的時候他看起來非常輕便 你有發現嗎他很像是去爬陽明山他不像是去爬玉山欸他穿那個平底鞋然後穿一個很像西裝褲然後穿坡樓上外面有一件背心還短袖 可能是夏天去爬的 |
| transcript.whisperx[255].start |
7263.596 |
| transcript.whisperx[255].end |
7263.616 |
| transcript.whisperx[255].text |
導覽委員 |
| transcript.whisperx[256].start |
7285.137 |
| transcript.whisperx[256].end |
7285.157 |
| transcript.whisperx[256].text |
蔣麗芸議員 |
| transcript.whisperx[257].start |
7303.559 |
| transcript.whisperx[257].end |
7321.42 |
| transcript.whisperx[257].text |
不同的時間之和裏面我跟前輩都做了一樣的事情我們在不同的年紀不同的季節然後不同的年代但我們都去做了同一件事這會讓我覺得我跟這些過去的歷史其實我們都有一種跨越時空的連結 |
| transcript.whisperx[258].start |
7322.581 |
| transcript.whisperx[258].end |
7322.701 |
| transcript.whisperx[258].text |
謝謝大家 謝謝 |
| transcript.whisperx[259].start |
7349.437 |
| transcript.whisperx[259].end |
7376.423 |
| transcript.whisperx[259].text |
有老師的分享非常的精彩喔感覺大家都非常有共鳴我也學習到很多那我們現在就是開放大家可以跟老師進行一些交流還有請教請問有沒有志工老師想要發問一下啊或者說說感想啊對啊 有沒有大家想要分享交流不一定要問問題你也可以回饋比如說你剛剛覺得我拿別人講得怪怪的你想用你自己的經驗好 請說請說 |
| transcript.whisperx[260].start |
7384.273 |
| transcript.whisperx[260].end |
7404.21 |
| transcript.whisperx[260].text |
謝謝謝謝曉涵老師因為櫃館在我們的感覺因為在現在的整個我們臺灣的整個大環境其實蠻多是旗幟鮮明的如果說以櫃館的立場我們大概就是說我們以外行人來看大概也會看大概怎麼樣所以說你如果那個觀眾來之前第一個 |
| transcript.whisperx[261].start |
7405.618 |
| transcript.whisperx[261].end |
7429.867 |
| transcript.whisperx[261].text |
去櫃館的觀眾是不是大他自己也都是由某種偏政治偏向或才會過去的還是也都有那第二個您本身處理的中間有包含說你會加上自己的觀點這個自己觀點有時候可能包含您或者其他的導覽員不是像您這麼熟悉的哈難免會不會有跟觀眾有擦槍走火那如何處理這個問題 |
| transcript.whisperx[262].start |
7431.172 |
| transcript.whisperx[262].end |
7459.055 |
| transcript.whisperx[262].text |
好 謝謝 謝謝你的提問那我先回答第一個問題我知道我們的園區在他可能會讓大家覺得他有某種立場或意識形態那很多人就會覺得那我們是不是天天都有人來提館不 我先說會去導覽員的遊客他選擇去哪一個博物館通常都會跟他的觀點 立場一致也就是我喜歡 |
| transcript.whisperx[263].start |
7460.922 |
| transcript.whisperx[263].end |
7471.574 |
| transcript.whisperx[263].text |
我隨便說我喜歡故宮我就會想去故宮參觀但故宮是中國古文物它不是現代美術所以我可能會很少去台北師力美術館 |
| transcript.whisperx[264].start |
7473.533 |
| transcript.whisperx[264].end |
7493.609 |
| transcript.whisperx[264].text |
你知道所以你會去的博物館會跟你的喜好﹖你的立場﹖你的觀點﹖你的看法一致所以對我們園區來說大家可能以為我們很常碰到踢館的人更正好相反因為如果他真的對這個歷史沒有興趣我不要說什麼立場不一樣沒有興趣的話他不會想來啊 |
| transcript.whisperx[265].start |
7495.09 |
| transcript.whisperx[265].end |
7495.11 |
| transcript.whisperx[265].text |
導覽委員 |
| transcript.whisperx[266].start |
7525.17 |
| transcript.whisperx[266].end |
7550.063 |
| transcript.whisperx[266].text |
所以基本上其實是這樣那其實你說如果說放入個人的觀點那會不會跟遊客發生衝突我先說如果在話裡面很清楚的區別而且你整個刀爛假設百分之百我的個人觀點可能只有怎樣我可能最後在結語的時候我跟大家分享一下比如說我剛剛講的這個前輩我跟他的互動這也是我跟他的個人觀點我對他的個人觀點 |
| transcript.whisperx[267].start |
7551.384 |
| transcript.whisperx[267].end |
7576.485 |
| transcript.whisperx[267].text |
這件事情的比重沒有很大它不是整個導覽的重心它是最後我跟大家分享我跟前輩的互動我對前輩的觀察這件事情是不會引起什麼大家什麼不舒服或是覺得這個重點不見的感覺那我有碰過我的導覽員跟民眾發生什麼衝突就是其實他根本就不確定那個事情但是他隨便回答 |
| transcript.whisperx[268].start |
7577.566 |
| transcript.whisperx[268].end |
7596.634 |
| transcript.whisperx[268].text |
那個人問什麼 那也是政府某個機關來參觀然後就有人問說 他們就是公務員嘛他們就有人問說 那現在那個政治檔案是不是都公開了難道我們現在大家都可以看到那個檔案嗎 就是政治檔案 |
| transcript.whisperx[269].start |
7598.375 |
| transcript.whisperx[269].end |
7616.574 |
| transcript.whisperx[269].text |
我的導覽員因為他工作的時間還蠻菜鳥的他沒有弄清楚這個問題他就直接回答說沒有政治檔案其實還有很多都沒有公開但其實不是我先說政治檔案能公開的都公開了 |
| transcript.whisperx[270].start |
7616.934 |
| transcript.whisperx[270].end |
7645.649 |
| transcript.whisperx[270].text |
只是看你會不會搜尋還有會不會看檔案而已你有沒有興趣看檔案檔案很多通常一個政治案件那個檔案可能是三四千頁那你有沒有耐心看完這也是個問題所以其實政治檔案大部分都公開但他們有搞清楚通常你不知道我都會說你應該要直接說我不清楚我不知道我回去找到資料我再回答你我回去問一下我們資深導覽員我再回覆您 |
| transcript.whisperx[271].start |
7646.249 |
| transcript.whisperx[271].end |
7675.147 |
| transcript.whisperx[271].text |
可是沒有他直接不知道又隨便亂回答當場就跟這個人產生衝突這個人就覺得你在亂講所以我的意思是說其實不是因為我們好像講了個人觀點而導致衝突通常有問題的地方都在於你導覽員你明明就沒有你不知道你不確定但是你卻很輕易的回答了這就是腦子沒有跟上嘴巴所以這才是問題但如果你是很誠懇的 |
| transcript.whisperx[272].start |
7676.047 |
| transcript.whisperx[272].end |
7688.039 |
| transcript.whisperx[272].text |
跟觀眾用小小的比例去分享你個人對某件事情的觀察因為觀眾很喜歡問比如說每次總統大選完總統大選投票那一天因為我們都要上班 |
| transcript.whisperx[273].start |
7690.241 |
| transcript.whisperx[273].end |
7702.89 |
| transcript.whisperx[273].text |
觀眾最喜歡問你總統投誰我每年都是去上班那個 因為我家離園區比較近所以我投完票就趕快去上班然後每年導覽都要被問這個問題那我會選擇我不回答 |
| transcript.whisperx[274].start |
7706.773 |
| transcript.whisperx[274].end |
7732.306 |
| transcript.whisperx[274].text |
我投誰因為這是我個人的隱私這個跟導覽無關這是他個人的興趣想問這不牽涉到我們園區導覽的內容所以我通常不會回答但是我會根據他對於總統投誰有興趣這件事情跟他做討論比如說我會很好奇為什麼你們都會想要知道總統投誰投誰的重要性在哪邊對你來講問這個問題的重要性在哪邊我其實會跟觀眾討論 |
| transcript.whisperx[275].start |
7736.028 |
| transcript.whisperx[275].end |
7736.269 |
| transcript.whisperx[275].text |
時間數快要到了請說 |
| transcript.whisperx[276].start |
7762.502 |
| transcript.whisperx[276].end |
7782.066 |
| transcript.whisperx[276].text |
老師你今天講得非常非常的棒只是說我也分享一點點我導覽的經驗就是去年我們有文化文學一百年的時候對不對那記得有一張是那個用台語念那個詞有沒有我那當下我就用台語然後台台台嘛那講的時候那整個人的感覺就出來了是非常感動的 |
| transcript.whisperx[277].start |
7782.446 |
| transcript.whisperx[277].end |
7782.606 |
| transcript.whisperx[277].text |
新海革命 |
| transcript.whisperx[278].start |
7804.611 |
| transcript.whisperx[278].end |
7804.751 |
| transcript.whisperx[278].text |
董事長 |
| transcript.whisperx[279].start |
7822.674 |
| transcript.whisperx[279].end |
7851.855 |
| transcript.whisperx[279].text |
那白色恐怖的話他是一個主題嘛那我們對於過去先人的那種尊敬跟感恩那個比較這個方面的可是我們在立法院的時候記得不要當炮灰因為我們是志工嘛對不對就是這樣子那就跟大家分享一下因為之前文協百年的時候有參與然後還有舊金山合約的時候也有導覽其實那個你要對他這個主題的當下的那種瞭解的時候你會把你從你心裡所認知的發揮出來就可以了 |
| transcript.whisperx[280].start |
7852.295 |
| transcript.whisperx[280].end |
7853.116 |
| transcript.whisperx[280].text |
主席主席 |
| transcript.whisperx[281].start |
7878.763 |
| transcript.whisperx[281].end |
7902.314 |
| transcript.whisperx[281].text |
議員：導覽解說實務與技巧：完整會議 |
| transcript.whisperx[282].start |
7911.642 |
| transcript.whisperx[282].end |
7914.949 |
| transcript.whisperx[282].text |
法定人數不足 |
| transcript.whisperx[283].start |
7925.529 |
| transcript.whisperx[283].end |
7954.733 |
| transcript.whisperx[283].text |
我可以回應一下嗎其實我非常贊成兩位說的其實導覽是提供多元的觀點所以基本上我們對一件事情或一個政治案件我們都會提供多元的看法去提供給觀眾做參考所以這也是一個客觀的方式客觀呈現的方式也就是我提供正反不同的說法或是各方說法三方四方的說法讓觀眾來了解你自己覺得哪一種看法或哪一種切入方式是你可以 |
| transcript.whisperx[284].start |
7955.753 |
| transcript.whisperx[284].end |
7978.389 |
| transcript.whisperx[284].text |
認同或你可以理解的所以其實我是非常覺得多元這件事情非常的重要那我們曾經有遇過那種我有曾經遇過真的來體管的啦他就說我都在電視上看到你們都在亂講然後我就要來自己看一看你們到底在講什麼然後我就陪著他然後講完當然中間有一些溝通的過程然後其實他自己走完之後他發現不是這樣 |
| transcript.whisperx[285].start |
7979.77 |
| transcript.whisperx[285].end |
7993.792 |
| transcript.whisperx[285].text |
他覺得他其實是今天聽到了另外一種就另外一種看歷史的方式那其實這是很難得的機會然後我那次覺得有點成就感我想說我好像有改變他嗎但我也說 |
| transcript.whisperx[286].start |
7995.254 |
| transcript.whisperx[286].end |
7996.335 |
| transcript.whisperx[286].text |
導覽解說實務與技巧：完整會議 |
| transcript.whisperx[287].start |
8013.551 |
| transcript.whisperx[287].end |
8035.722 |
| transcript.whisperx[287].text |
我當然希望你回去之後也許你有被影響你有興趣但這真的都不是強迫的或是一定要做到的事情那我很感謝所有來我們園區他願意來了解這段歷史的人我相信你們也是一樣謝謝那我們現在再邀請我們羽絨秘書為我們做個總結 |
| transcript.whisperx[288].start |
8037.998 |
| transcript.whisperx[288].end |
8048.984 |
| transcript.whisperx[288].text |
我想很感謝今天那個很感謝今天有主任這麼精彩的演說那其實今天聽完這個演講之後我會覺得說最後的結語就是它裡面其實它有講到一句話讓我覺得說其實如果大家可以把這句話放在我們的心裡面它就會像一顆種子一樣讓它慢慢的長大萌芽那之後相信如果它有長大萌芽之後這句話都可以帶給我們大家一個很精彩美麗的人生 |
| transcript.whisperx[289].start |
8067.535 |
| transcript.whisperx[289].end |
8094.653 |
| transcript.whisperx[289].text |
那他這句話就是說下半輩子想怎麼過你的新人生其實我覺得他這句話很有意思那我們從現在開始我們就大家的心裡面都來問自己這句話我們下輩子怎麼樣過我們的新人生那再次我們就是很感謝游主任那我們給我們自己跟主任一個熱烈的掌聲那為了感謝游主任我們立法院有準備了紀念品我們請秘書至正禮品 |
| transcript.whisperx[290].start |
8100.155 |
| transcript.whisperx[290].end |
8116.532 |
| transcript.whisperx[290].text |
來看向前面的攝影機我們現在也邀請所有志工老師一起上台跟我們有老師合照難得大家有機會進行交流 |
| transcript.whisperx[291].start |
8122.267 |
| transcript.whisperx[291].end |
8122.768 |
| transcript.whisperx[291].text |
發言委員．導覽解說 |
| transcript.whisperx[292].start |
8146.767 |
| transcript.whisperx[292].end |
8147.187 |
| transcript.whisperx[292].text |
發言委員：完整會議 |
| transcript.whisperx[293].start |
8168.406 |
| transcript.whisperx[293].end |
8169.006 |
| transcript.whisperx[293].text |
委員﹚發言委員﹚ |
| transcript.whisperx[294].start |
8189.236 |
| transcript.whisperx[294].end |
8189.737 |
| transcript.whisperx[294].text |
發言委員．導覽解說實務與技巧． |
| transcript.whisperx[295].start |
8223.772 |
| transcript.whisperx[295].end |
8225.393 |
| transcript.whisperx[295].text |
主席主席主席主席 |
| transcript.whisperx[296].start |
8273.614 |
| transcript.whisperx[296].end |
8280.455 |
| transcript.whisperx[296].text |
那各位志工老師我們下一個行程在康園的三樓現在請大家可以慢慢移動往康園三樓 |
| transcript.whisperx[297].start |
8282.594 |
| transcript.whisperx[297].end |
8304.568 |
| transcript.whisperx[297].text |
上洗手間然後記得隨身物品都要帶著喔等一下不會再回來這邊在一點半的時候我們遊覽車會在正門口中山南路那邊接我們吃完飯我們就一起到中山南路那邊去搭乘遊覽車 |